Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Allyson Hall

Fort Worth,TX

Summary

Recent University of North Texas graduate with a 3.9 gpa in a Criminal Justice major. Vast amount of community service hours, customer service experience and "" has allowed me to make and maintain positive relations with coworkers and members of the community. Detail-oriented with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Adult Detention Officer

Tarrant County Sheriff's Office
12.2024 - Current
  • Assisted in the timely resolution of inmate grievances by documenting issues and forwarding them to appropriate personnel for further review.
  • Managed daily operations within the detention facility, ensuring proper documentation, record-keeping, and compliance with local, state, and federal regulations.
  • Contributed to a positive work culture among fellow officers by offering assistance when needed, promoting teamwork, and actively participating in team-building exercises.
  • Improved communication among staff by participating in daily shift briefings, sharing pertinent information regarding inmate activities and concerns.
  • Prevented potential incidents by identifying warning signs of escalating tensions among inmates through constant observation and active listening skills.
  • Practiced and utilized crucial IPC skills to prevent conflict escalation.

Server

Cotton Patch Cafe
08.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with a POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain a positive reputation.

Product Security Station

Bureau of Engraving and Printing-Department of US Treasury
02.2024 - 12.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Collected documentation such as witness statements, video recordings and photographs to support case findings.
  • Maintained a high level of professionalism while conducting investigations, ensuring ethical conduct at all times.

Manager/Shift Lead

Cotton Patch Cafe
10.2019 - 08.2021
  • Trained and mentored new employees to maximize team performance.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Exercised composure under pressure and in escalated customer service scenarios.

Shift Lead

Whataburger
05.2017 - 04.2021
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Helped store management meet standards of service and quality in daily operations.

Education

Bachelor of Science - Criminal Justice

University of North Texas
Denton, TX
05.2023

Skills

  • Complex Problem-Solving
  • Natural Leadership
  • Organization
  • Receptive
  • Operational Procedures
  • Team collaboration
  • Guest Relations
  • Strong Communication Skills-Interpersonal Communication
  • Human Relations
  • Microsoft Office (Word, Excel, PowerPoint)
  • Data Analytics & Reporting Tools
  • Patience and tolerance
  • Security procedures
  • De-escalation techniques
  • Crisis intervention
  • Active listening

Certification


  • Texas Commission on Law Enforcement (TCOLE) License-Certified Jailer
  • CPR Certified

Timeline

Adult Detention Officer

Tarrant County Sheriff's Office
12.2024 - Current

Product Security Station

Bureau of Engraving and Printing-Department of US Treasury
02.2024 - 12.2024

Server

Cotton Patch Cafe
08.2021 - Current

Manager/Shift Lead

Cotton Patch Cafe
10.2019 - 08.2021

Shift Lead

Whataburger
05.2017 - 04.2021

Bachelor of Science - Criminal Justice

University of North Texas

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