Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members.
Overview
11
11
years of professional experience
Work History
Bodywork Artist
Sunshine Massage Studio
12.2017 - 04.2023
Created and facilitated unique bodywork experience using Thai and Ashiatsu techniques
Utilized a range of tools to provide the most beneficial experience per client such as theragun for waterfall massage, hot stones, and omni swing for cocoon massage
Implemented appropriate sequence of techniques, style, pacing, and pressure to fit each client’s individual needs
Executed payment for given massage
Conducted thorough intake to assure needs of client are addressed
Server
The Kitchen
01.2016 - 12.2017
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Served food and beverages promptly with focused attention to customer needs.
Bartender
Vita Bar And Grille
03.2014 - 02.2016
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Cocktail Waitress
McCormick And Schmicks
01.2012 - 01.2014
Served alcoholic and non-alcoholic beverages in bar environment.
Assisted with bartending duties during high-volume shifts.
Greeted new customers, discussed specials, and took drink orders.
Built solid rapport with many frequent patrons to cultivate guest loyalty.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.