Allyson Hernandez
New York,NY
Summary
Friendly and reliable Cahier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
3
3
years of professional experience
Work History
Cashier
Full Moon Pizza
08.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
- Tallied cash drawer at beginning and end of each work shift.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Server
Black Tap
07.2021 - 06.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Checked guests' identification before serving alcoholic beverages.
- Inspected dishes and utensils for cleanliness.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Food and Beverage Cashier
Little Island
06.2020 - 06.2021
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Engaged customers to help create superior food and beverage experience.
- Provided correct change to customers while following cash handling policies and procedures.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Resolved customer complaints independently or with aid of supervisor.
- Assisted counter staff in packing ready orders and distributing to customers.
- Properly maintained and operated cash register and POS system to swiftly process payments.
Education
No Degree - Culinary Arts/ Business Management
Monroe College
High School Diploma -
School For Tourism And Hospitality
06.2019
Skills
- Merchandise Packaging
- Ticket Sales
- Conflict Resolution
- Records Maintenance
- Cleaning and Sanitizing
- POS Systems
- Training and Development
- Cash Management
- Customer Seating
- Process Transactions
- Liquor Law Compliance
- Issue Resolution
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Cashier
Full Moon Pizza
08.2022 - Current
Server
Black Tap
07.2021 - 06.2022
Food and Beverage Cashier
Little Island
06.2020 - 06.2021
No Degree - Culinary Arts/ Business Management
Monroe College
High School Diploma -
School For Tourism And Hospitality