Allyson Hogue
Fayetteville,NC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
Work History
Self Checkout Cashier
Food Lion Delhaize Group
09.2023 - 07.2024
- Maintained accurate cash handling procedures, ensuring proper change distribution and secure storage of funds collected from the self-checkout machines.
- Resolved technical issues at self-checkout stations, reducing downtime and improving overall efficiency.
- Enhanced customer satisfaction by efficiently managing self-checkout stations and promptly addressing issues.
- Trained new employees on proper operation of the self-checkout system, fostering a knowledgeable and efficient team.
- Supported loss prevention efforts by identifying potential shoplifting incidents at self-checkouts and alerting management as needed.
- Exceeded company standards for customer service ratings through consistent professionalism and friendly demeanor while assisting shoppers at selfcheckouts.
- Increased store safety measures with vigilant attention to unattended items left behind at the self-checkout terminals, addressing potential hazards promptly.
Cashier
Barbeque Hut
09.2021 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Server
Uptown's Chicken and Waffles
07.2018 - 04.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Personal Caregiver
WV Traumatic Brain Injury Waiver Program
11.2015 - 05.2017
- Maintained clean, safe, and well-organized patient environment.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
- Improved client satisfaction by providing personalized care and attention to their unique needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed positive relationships with clients by demonstrating empathy, patience, flexibility, which led to increased trust between caregiver and client.
Floor Supervisor
Shoe Carnival
01.2008 - 01.2010
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Boosted sales through effective merchandising strategies and attention to product placement on the floor.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
Diploma -
Seventy-First High School
Fayetteville, NC01.2017
Skills
- Food Handlers Training
- Customer Service Training
- Special Needs Training
- Strong Work Ethic
- Efficient multitasking
- Professionalism and Courtesy
- Cash handling expertise
- POS system knowledge
- Customer Assistance
Educationexperience
- Seventy-First High School, Fayetteville, NC, Diploma, 08/01/15, 05/01/17
- Personal Caregiver, WV Traumatic Brain Injury Waiver Program, 01/01/11, 12/31/12
- Server, Macado's Restaurant, 01/01/11, 12/31/12
- Server, Pizza Hut, 01/01/10, 12/31/11
- Floor Supervisor, Shoe Carnival, 01/01/08, 12/31/10
References
- Linda Buttram, Beckley, WV, 304-237-6602, Professional
- Diana DeShazer, Charleston, WV, 304-206-8301, Professional
- Courtney Jackson, Raeford, NC, 910-670-4739, Personal
- Heather Johnson, Raeford, NC, 910-850-6909, Personal
Leadership Experience
While I am comfortable and content being led, I am also capable and confident in leadership roles. Being a stay-at-home mother off and on for three children with relatively large age gaps has produced multi-tasking abilities I would not otherwise have. Quality leadership will always include serving, and that is what I do best.
Timeline
Self Checkout Cashier
Food Lion Delhaize Group
09.2023 - 07.2024
Cashier
Barbeque Hut
09.2021 - 07.2023
Server
Uptown's Chicken and Waffles
07.2018 - 04.2021
Personal Caregiver
WV Traumatic Brain Injury Waiver Program
11.2015 - 05.2017
Floor Supervisor
Shoe Carnival
01.2008 - 01.2010
Diploma -
Seventy-First High School
Similar Profiles
Brenda DyerBrenda Dyer
Lead Communications Specialist (Front End) at Food Lion Delhaize GroupLead Communications Specialist (Front End) at Food Lion Delhaize Group
John RobertsJohn Roberts
Remodel Specialist at Food Lion Delhaize GroupRemodel Specialist at Food Lion Delhaize Group
Mitzi BareMitzi Bare
HBC Clerk/Item Specialist Merchandiser at Food Lion Delhaize GroupHBC Clerk/Item Specialist Merchandiser at Food Lion Delhaize Group