Allyson Lawrence
Pascagoula,MS
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
19
19
years of professional experience
Work History
Sitter
Lotus Personal Care
05.2023 - Current
- Monitored medications for interactions and need for change to manage health conditions.
- Supervised daily activities and provided assistance to staff.
- Evaluated patient behavior and condition and reported new or unusual issues to doctor and family members.
- Assisted disabled clients to support independence and well-being.
- Worked to alleviate isolation and loss of personal freedom in patients resulting from deteriorating physical and mental health.
- Monitored progress and documented patient health status changes to keep care team updated.
- Provided exceptional physical care to go beyond simple bathing to manicures, hair sets and light massage.
Patient Care Technician/Medical Receptionist
Talent4health
10.2020 - 05.2023
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Educated patients and families on proper care and treatment to facilitate successful home care.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Maintained clean and safe environment to promote patient safety and comfort.
- Followed directions of licensed nurses to administer medications and treatments.
- Documented patient information and care activities in electronic health record.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Completed patient referrals to other medical specialists.
- Organized paperwork such as charts and reports for office and patient needs.
- Supported office staff and operational requirements with administrative tasks.
- Helped patients complete necessary medical forms and documentation.
Insurance Adjusterr
Pilot
09.2019 - 10.2020
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Examined claims forms and other records to determine insurance coverage.
- Evaluated original investigation reports and documents to resolve secondary concerns.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Conducted thorough property investigations to identify and classify damages for customer claims.
- Reviewed questionable claims by conducting agent and claimant interviews to correct omissions and errors.
- Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
- Collected and tracked evidence in support of legal processes.
Family Advocate
Jackson County Civic Action Committee
06.2005 - 05.2020
- Visited homes of families and maintained appropriate contact as directed by agency procedures.
- Collaborated with families to assist in growth, development, and education to increase potential.
- Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.
- Observed security measures to maintain confidentiality and restrict access by unauthorized individuals.
- Identified available community resources and programs for families of disabled children.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Used interactive visuals and static worksheets to teach each student algebra and writing techniques.
- Developed and implemented programs to support children's mental health and well-being.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Introduced students to concepts in algebra and reading to encourage recall of educational content.
Education
Associate of Arts - Human Services
Mississippi Gulf Coast Community College
Perkinston, MS05.2008
Skills
- Compassionate Care
- Cultural Sensitivity
- Medical terminology knowledge
- End of life care
- Vital signs monitoring
- Personal Hygiene Assistance
- Behavioral Management
- Light Housekeeping
- Feeding Assistance
- Environment management
- Emotional Support
- Customer follow-up
- Policy Renewals
- Leads Prospecting
- Account Management
- Customer Service
- Client Retention
- Relationships and rapport
- Relationship Building
- Community resource coordination
- Effective Communication
Timeline
Sitter
Lotus Personal Care
05.2023 - Current
Patient Care Technician/Medical Receptionist
Talent4health
10.2020 - 05.2023
Insurance Adjusterr
Pilot
09.2019 - 10.2020
Family Advocate
Jackson County Civic Action Committee
06.2005 - 05.2020
Associate of Arts - Human Services
Mississippi Gulf Coast Community College
Similar Profiles
Paul RogacionPaul Rogacion
Elderly Caregiver at Lotus Senior CareElderly Caregiver at Lotus Senior Care
Kelly CostelloKelly Costello
Endorsed Enrolled Nurse at Lotus Palliative CareEndorsed Enrolled Nurse at Lotus Palliative Care
Jocelyn RamirezJocelyn Ramirez
Lead Medication Technician at Lotus Villa and Memory CareLead Medication Technician at Lotus Villa and Memory Care