Driven professional with a strong background in both caregiving and retail sales, exemplified by impactful roles at Comfort Keepers Home Care and JCPenney. Excelled in providing compassionate care and emotional support, alongside achieving sales targets through expert customer needs assessment and persuasive selling. Skilled in vital signs monitoring and retail operations, demonstrating a proven track record of enhancing client wellness and sales outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Adult Caregiver
Comfort Keepers Home Care
11.2017 - Current
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Provided safe mobility support to help patients move around personal and public spaces.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Assisted patients with self-administered medications.
Transported individuals to events and activities, medical appointments, and shopping trips.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Sales Associate
JCPenney
03.2019 - 09.2019
Provided positive first impressions to welcome existing, new, and potential customers.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to build rapport and loyalty.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Sales Associate
Spirit Halloween LLC
08.2017 - 11.2017
Helped customers locate products and checked store system for merchandise at other sites.
Created inviting environment for customers by maintaining store organization and cleanliness.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Used in-store system to locate inventory and place special orders for customers.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Used POS system to process sales, returns, online orders, and gift card activations.
Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
Worked with floor team and managers to meet wide range of customer needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Bachelor of Science - Business Administration And Management
Grand Canyon University
Phoenix, AZ
05.2026
Skills
Vital signs monitoring
Emotional Support
Meal Preparation
Compassionate Care
Personal Hygiene Assistance
Basic Housekeeping
Mobility Assistance
HIPAA Compliance
Retail sales professional
Customer Needs Assessment
Stocking and Receiving
Fitting room maintenance
Certification
PCW - Personal Care Worker
CPR and First Aid certified
ACE - Adobe Certified Expert, Photoshop
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Korean
Elementary
Timeline
Sales Associate
JCPenney
03.2019 - 09.2019
Adult Caregiver
Comfort Keepers Home Care
11.2017 - Current
Sales Associate
Spirit Halloween LLC
08.2017 - 11.2017
Bachelor of Science - Business Administration And Management
Grand Canyon University
PCW - Personal Care Worker
CPR and First Aid certified
ACE - Adobe Certified Expert, Photoshop
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