Allyson McConn
Angola,IN
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Coldwater Culver's
Coldwater, MI
12.2018 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
Usher
NCG Cinemas
Coldwater, MI
04.2019 - 11.2019
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Directed ticket holders to seats and facility locations.
- Worked with other staff members to facilitate smooth flow of operations.
Education
Bachelor of Science - Elementary Education
Trine University
Angola, IN05.2024
Paraprofessional Certification - Elementary Education
Branch Area Careers Center
Coldwater, MI06.2020
Skills
- Customer Service and Satisfaction
- Negotiation and Conflict Resolution
- Training and Development
- Staff Management
- Google Drive
- Timelines and Milestones
- Team Motivation
- Cash Deposits and Receipts
- High-Volume Dining
- Closing Oversight
Timeline
Usher
NCG Cinemas
04.2019 - 11.2019
Assistant Manager
Coldwater Culver's
12.2018 - Current
Bachelor of Science - Elementary Education
Trine University
Paraprofessional Certification - Elementary Education
Branch Area Careers Center