Allyson McCubbins
Slidell,LA
Summary
Customer-oriented Store Manager offering over 15 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
12
12
years of professional experience
Work History
Store Manager
Bath & Body Works
Metairie, LA
08.2019 - Current
- Successfully recruited, trained, and motivated high-performing individuals.
- Lead consistent focus on delivering emotionally engaging customer experiences.
- Achieved payroll targets by ensuring adequate sales floor coverage and maintaining a customer-oriented approach.
- Supported action plans in partnership with sales leadership team for effective execution of operational activities.
- Opened and successfully managed a new retail store concept, surpassing company expectations and achieving a 20% growth in targeted sales.
- Lead a store of 35 employees, overseeing their management, scheduling, and training.
Operations and Entertainment Host
Disney Cruise Lines
Orlando, FL
04.2018 - 08.2018
- Handled responsibilities for ship's retail store operations and sales.
- Delivered magical customer experiences to all guests.
- Led and instructed team members in delivering magical customer service.
- Provided overflow support to various departments as required.
- Introduced an optimized scheduling system to enhance appointment times.
Bra Fitting Specialist
Victoria Secret
Baton Rouge, LA
01.2017 - 04.2018
- Achieved higher sales volume by providing personalized assistance to customers
- Supported and taught bra behaviors to enhance customer satisfaction and sales through the implementation of 'Best at Bra' strategies.
- Implemented new bra goals aligned with metrics and sales.
Sales Manager
Dillard's
Gulfport, MS
06.2012 - 06.2015
- Supported sales leadership team in developing and implementing action plans for optimal results and efficient execution of operations.
- Effectively attracted and cultivated high-caliber talent to build and maintain a strong store leadership team.
- Built highly satisfied and loyal customer base through engagement and conversion.
- Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
- Enhanced customer experiences to meet and exceed sales goals.
Education
Bachelor of Science -
Southeastern Louisiana University
Hammond, LA12-2015
Skills
- Talent Recruitment
- Customer Service Management
- Operational Efficiency
- Product Merchandising
- Budgeting and cost control
- Sales Analysis
- Retail Merchandise Quality Standards
- Culture development
- Outstanding communication skills
- Team Building and Leadership
Accomplishments
- Selling Excellence Summit 2023
- Win at Christmas Task Force 2022
- Selling Excellence Summit 2021
- Best of BBW 2021
Timeline
Store Manager
Bath & Body Works
08.2019 - Current
Operations and Entertainment Host
Disney Cruise Lines
04.2018 - 08.2018
Bra Fitting Specialist
Victoria Secret
01.2017 - 04.2018
Sales Manager
Dillard's
06.2012 - 06.2015
Bachelor of Science -
Southeastern Louisiana University