Allyson Mora
Naples,FL
Summary
Multifaceted professional with a strong foundation in both office administration and graphic design. Adept at blending creative design solutions with organizational efficiency to support business growth. At Esmeralda's Draperies, contributed to the development and design of the company’s website, optimized SEO for better online visibility, and created branded visuals including the company logo. Experienced in customer service, executive support, and digital content creation, with a keen eye for aesthetics and detail.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative & Creative Assistant
Esmeralda's Draperies
06.2021 - Current
- Coordinated day-to-day office operations, managed executive calendars, and provided administrative support with a focus on efficiency.
- Designed the company logo and branding materials for use across digital and print platforms.
- Played a key role in the development and launch of the company's website; contributed to layout, design elements, and user experience.
- Implemented basic SEO strategies to improve the website’s search engine visibility and local ranking on Google.
- Designed and maintained the company’s website using Squarespace, enhancing the brand’s online presence and improving user experience.
- Conducted keyword research and optimized website pages to improve SEO rankings, helping boost visibility on Google and attract new clients.
- Created visual content using Adobe Illustrator, Photoshop, and Canva, including the company logo, promotional flyers, business cards, and social media graphics
- Managed communication through emails and calls, ensuring consistent and professional client interactions.
- Implemented design revisions based on feedback and tested visual layouts to ensure optimal responsiveness on desktop and mobile.
- Developed templates for invoices, proposals, and internal documents to align with the company’s branding.
- Maintained accurate records of office expenses, vendor communications, and internal correspondence.
- Contributed to overall business growth by enhancing the company's online presence and visual identity.
Restaurant Hostess
Flaco's Mexican Restaurant- Specialties & Steak Ho
12.2019 - 02.2020
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Promoted business loyalty by fostering positive customer relationships.
- Experience in strategic planning to optimize operations and service efficiency.
Server
Flaco's Mexican Restaurant- Specialties & Steak Ho
10.2019 - 11.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Education
Certificate of Digital Media/Multimedia Design - Digital Media
Lorenzo Walker Technical College
Naples, FL06-2021
Skills
- Verbal and written communication
- Office administration
- Logo design
- Organization
- Digital file management
- Graphic design
- Microsoft Word
- Adobe creative suite
- Confidentiality
- Multitasking and time management
- Web design
- Data entry
Certification
Adobe Photoshop, Illustrator, InDesign, Premiere Pro, Animate.
Languages
Spanish
Native or Bilingual
Timeline
Administrative & Creative Assistant
Esmeralda's Draperies
06.2021 - Current
Restaurant Hostess
Flaco's Mexican Restaurant- Specialties & Steak Ho
12.2019 - 02.2020
Server
Flaco's Mexican Restaurant- Specialties & Steak Ho
10.2019 - 11.2019
Certificate of Digital Media/Multimedia Design - Digital Media
Lorenzo Walker Technical College
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