Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Allyson Nguyen

Summary

Dynamic Systems Manager with a proven track record at Whataburger Restaurants L&c, excelling in team leadership and customer service. Enhanced operational efficiency through innovative scheduling and staff training, resulting in improved service standards. Skilled in financial management and inventory control, driving cost reductions while maintaining high-quality service.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Systems Manager

Whataburger Restaurants L&c
09.2024 - Current
  • Managed daily restaurant operations, ensuring efficient service and customer satisfaction.
  • Trained staff on food safety protocols and service standards to enhance performance.
  • Coordinated inventory management, minimizing waste and optimizing stock levels.
  • Oversaw cash handling processes, maintaining accuracy in transactions and reporting.
  • Implemented scheduling strategies to improve employee productivity and shift coverage.
  • Monitored financial performance, identifying areas for cost reduction and revenue growth.

PMGM

Cookout Restaurant
12.2022 - 09.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Developed schedules to enhance labor efficiency while maintaining service standards.
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.

Nursing Assistant

Apella Health
03.2018 - 12.2022
  • Assisted nursing staff in delivering high-quality patient care and maintaining comfort.
  • Monitored vital signs, documenting changes to ensure accurate patient assessments.
  • Supported patients with daily living activities, enhancing overall well-being and independence.
  • Maintained cleanliness and safety standards across patient areas to promote health compliance.
  • Trained new staff members on protocols and best practices for optimal patient support.

Education

High School Diploma -

Union Comprehensive High
Union, SC

No Degree -

ECPI University
Greenville, SC

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Integrity
  • Money handling
  • Innovation and creativity
  • Staff training and development

Certification

  • Certified Servsafe Manager, - [03/19/2024-03/19/2029]
  • CPM - Certified Professional Manager

Timeline

Systems Manager

Whataburger Restaurants L&c
09.2024 - Current

PMGM

Cookout Restaurant
12.2022 - 09.2024

Nursing Assistant

Apella Health
03.2018 - 12.2022

High School Diploma -

Union Comprehensive High

No Degree -

ECPI University
Allyson Nguyen