Allyson Ricard
St Charles,IL
Summary
Dedicated professional with diverse experience in customer service, management, and mechanical engineering, seeking a position where I can leverage my skills and experience to contribute to organizational success while continuing to grow and develop in my career. Upbeat, customer-focused Sales Associate with numerous years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
1
1
Certification
Work History
Advanced Auto Parts Associate
Mercedes Benz
St Charles, IL
12.2023 - 05.2024
- Provided high-quality customer service by assisting clients with automotive parts inquiries.
- Collaborated with other departments to ensure successful product launches.
- Assisted customers with selecting items and answering questions about products.
- Organized backroom areas to maintain a clean and organized work environment.
- Built relationships with customers by providing friendly customer service.
- Ensured compliance with company safety regulations at all times while on the job.
Crew Member
Advanced Auto Parts
St Charles, IL
01.2024
- Assisted customers in locating specific auto parts, providing expert advice on automotive repairs.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Entered customer data into computer system for record keeping purposes.
- Prepared paperwork related to the sale including invoices, contracts, warranties and other documents as required by state law.
- Maintained inventory records of vehicles in stock, sold units and special orders received.
- Assisted customers in selecting appropriate vehicle supplies based on their needs and preferences.
Closing Manager
La Michoacana
St Charles, IL
01.2023
- Supervised closing staff and ensured all closing procedures were completed efficiently.
- Maintained detailed records of sales transactions and daily shift reports.
- Assisted with kitchen preparation during peak times as needed.
- Adhered to all health department regulations regarding food storage and preparation.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
Crew Member/Cashier
Target
Batavia, IL
04.2022
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Performed cash register functions accurately and efficiently.
- Ensured compliance with company safety regulations at all times while on the job.
- Operated equipment such as scanners and scales correctly during checkout process.
- Handled incoming calls from customers regarding orders or other inquiries.
Crew Member
Buona Beef
St Charles, IL
01.2022
- Adhered to safety protocols when handling hazardous materials or working with heavy machinery.
- Provided excellent customer service at all times.
- Greeted customers in a friendly manner upon entering the store.
- Cleaned work areas regularly throughout shift.
- Prepared sandwiches and drinks for customers according to their specifications.
- Operated cash register accurately and efficiently.
- Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
Crew Member
McDonald's
St Charles, IL
01.2020
- Delivered exceptional customer service, handling transactions and food orders.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Prepared beverages such as coffee, tea, soda.
- Served meals to customers in a friendly and courteous manner.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Performed opening and closing duties as assigned by management.
Education
GED -
Elgin Community College
Elgin, IL09-2024
Skills
- Bilingual: Fluent in English and Spanish
- Customer Service
- Cash Handling and Register Operations
- Inventory Management
- Team Leadership and Supervision
- Mechanical Engineering Basics
- Proficient with Computer-Aided Design (CAD) software
- First Aid and Safety Procedures
- Performance Improvement
- Relationship Building
- New Hire Training
- Customer interaction
Certification
CPR, AED, and First Aid Certification
Volunteer Experience
Wheaton’s People Resource Center, Wheaton, IL, Volunteer, 01/2022 - 06/2022
Assisted in organizing and distributing food and resources to those in need
Supported community events and outreach programs.
Provided translation services for Spanish-speaking clients.
References
Available upon request
Timeline
Crew Member
Advanced Auto Parts
01.2024
Advanced Auto Parts Associate
Mercedes Benz
12.2023 - 05.2024
Closing Manager
La Michoacana
01.2023
Crew Member/Cashier
Target
04.2022
Crew Member
Buona Beef
01.2022
Crew Member
McDonald's
01.2020
GED -
Elgin Community College