Allyson Sample

Work History

Patient Coordinator

Family Eyecare Center

Leavenworth, Kansas

06.2022 - Current

Processed referrals from optometrists for specialist consultations or treatments.
Developed patient intake forms to ensure accurate information collection.
Coordinated patient appointments while maintaining an efficient appointment schedule.
Facilitated communication among patients, families, and healthcare providers.
Ensured timely and accurate completion of all paperwork related to patient care.
Conducted research on health plan benefits to verify eligibility criteria for services.
Implemented improved office procedures, enhancing overall workflow efficiency.
Ensured compliance with HIPAA regulations to protect confidential patient information.
Established and sustained organized spreadsheets to enhance communication between multiple doctors concerning several patients
Facilitated communication between thepatient and external offices to coordinate appointments based on schedules

Optician

Family EyeCare Center

Leavenworth, KS

09.2020 - 06.2022

Managed stock frame inventory through evaluation of MTD sales and placement of weekly orders for optimal supply.
Communicated with patients to assess needs, delivering tailored solutions based on optometrist prescriptions.
Reported patient concerns directly to optometrists for prompt resolution.
Monitored orders and notified patients of delays to ensure accurate product delivery and manage backorders.
Input lens materials and coatings into Revolution to maintain high customer service standards.
Promoted a strong customer service culture that drove retention and attracted new clients.
Cultivated positive coworker relationships through effective communication and collaboration.
Trained new contact lens wearers on proper usage and maintenance techniques.

Personal Banker III

ESB Financial

Manhattan, KS

09.2015 - 05.2018

Processed personal and commercial withdrawal and payment transactions efficiently.
Maintained optimal ATM cash levels while troubleshooting errors promptly.
Recorded vault cash levels nightly, coordinating sales with Federal Reserve as needed.
Balanced cash drawer daily, achieving zero discrepancies.
Handled client phone inquiries directly to enhance service quality.
Managed branch-related bill payments accurately and on time.
Organized client paperwork through timely filing, scanning, and shredding processes.
Processed and reconciled all end-of-day documentation thoroughly.

Teller

Regions Bank

Rolla, MO

04.2015 - 08.2015

Processed deposits, withdrawals, and payment transactions, personal and large commercial
Worked towards a quarterly goal of 90 product referrals
Responsible for identifying customer needs then getting them to sit down with FSS
Processed incoming and outgoing Western Union wire transfers
Maintained company standards by using their 5 brand behaviors of Do What's Right, Reach Higher, Enjoy Life, Put People First, and Focus On Your Customer

Teller

Texell Credit Union

Killeen, TX

06.2014 - 12.2014

Processed deposits, withdrawals, and payment transactions for members efficiently.
Resolved customer complaints swiftly to uphold positive client relationships.
Achieved recognition as top-performing insurance referral winner for two consecutive months.
Exceeded daily outbound early pay reminder calls, maintaining a minimum of 15 calls.
Managed monthly shredding of branch records on the 1st of each month.
Collaborated with collection department to reconcile past-due payments effectively.
Identified opportunities to refer customers to additional bank services.
Handled large volumes of currency with high accuracy and minimal errors.

Delivery Driver

Christell's Flowers

Killeen, TX

10.2012 - 10.2012

Primary driver, responsible for deliveries and organizing delivery schedule
Responsible for upkeep and cleanliness of delivery vehicle and vehicle maintenance records

Corporate Associate

Theisen's Home Farm and Auto

Ames, IA

08.2012 - 08.2012

Served as part of an eight-person team handling merchandising.
Member of New store start up team-traveled to multiple store locations for openings of new stores and assisted with initial merchandising.
Organized product warehouses to facilitate merchandise transfers to other locations.
Organized and facilitated at hiring fair for new store locations in Indianola, Iowa.
Assistant to the corporate merchandising coordinator.

Sales Associate

The Buckle

Ames, IA

01.2008 - 03.2011

Team leader
Teammate of the Spring Season award June 2009
Teammate of the Back to School Season award October 2009
Assisted customers with merchandise and handled customer concerns
Assisted team with their sales presentations
Opened and closed the store as the team lead
Checked in freight merchandise daily.
Cashier responsibilities-Handled money and counted registers for opening and closing
Handled bank deposits and maintained cashier drawer balances.
Organized and maintained product packing lists.

Bartender

Dedham Bar

01.2009 - 01.2010

Maintained inventories, cleaned and maintained all areas of bar and outdoor areas
Ensured that all shifts were covered and scheduled; opened and closed establishment

Lifeguard and Swim Instructor Assistant

City of Austin

Austin, MN

05.2007 - 08.2007

Lifeguard, responsible for the safety and well being of patrons.
Fulfilled cleaning duties each night.

Summary

Overview

Work History

Patient Coordinator

Optician

Personal Banker III

Teller

Teller

Delivery Driver

Corporate Associate

Sales Associate

Bartender

Lifeguard and Swim Instructor Assistant

Education

Austin High School -

Some College (No Degree) -

Some College (No Degree) -

Some College (No Degree) -

Skills

Personal Information

References

Work Availability

Work Preference

Work Type

Work Location

Important To Me

Timeline

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