Polished professional with a proven track record at Clarina Howard Nichols Center, Inc., excelling in crisis intervention and client advocacy. Expertly provides options & resources while building strong relationships, enhancing victim support services and empowering clients through education. Reliable team player known for adaptability and commitment to fostering a supportive, trauma-informed environment for youth navigating the criminal justice system.
Overview
14
14
years of professional experience
Work History
Youth Advocate
Clarina Howard Nichols Center, Inc.
02.2012 - Current
Collaborated with community organizations to provide comprehensive resources and referrals.
Connected clients with necessary resources such as tutoring services or mental health counseling for holistic well-being enhancement.
Played a vital role in shaping young minds through consistent encouragement, guidance, and advocacy on their behalf.
Provided mentorship to young individuals, fostering positive relationships built on trust and open communication.
Advocated on behalf of clients during meetings with school personnel and other stakeholders, ensuring proper representation of their needs.
Developed and delivered educational workshops to support youth in understanding and navigating real-world experiences.
Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
Provided crisis intervention and emotional support to victims of crime.
Coordinated referrals to community resources and legal services for clients.
Collaborated with law enforcement and social service agencies to advocate for victim rights.
Developed supportive relationships with clients by displaying empathy, active listening skills, and cultural sensitivity throughout all interactions.
Contributed to organizational growth by actively participating in staff meetings, trainings, and professional development opportunities related to victim advocacy work.
Enhanced communication between law enforcement, prosecutors, and victims by acting as a liaison to ensure information was accurately conveyed.
Advocated on behalf of clients to secure restitution payments, alleviating financial burdens associated with crime-related expenses.
Enhanced organizational reputation by maintaining professional conduct when representing the agency at meetings, conferences, or public events.
Increased victim satisfaction by promptly addressing concerns and providing timely updates on case progress.
Maintained accurate client records and ensured confidentiality of sensitive information, adhering to strict data protection policies and procedures.
Supported successful prosecution of cases by preparing victims for court appearances, including trial testimony preparation.
Collaborated with multidisciplinary teams to develop comprehensive safety plans for at-risk individuals.
Strengthened community partnerships by regularly networking with regional service providers, fostering collaboration in serving crime victims more effectively.
Empowered clients through education on legal rights and options, increasing their understanding of the judicial process and ability to make informed decisions.
Promoted community awareness of available victim services through public speaking engagements and educational presentations.
Reduced victim anxiety during court proceedings by providing accompaniment and explaining legal processes in understandable terms.
Served as a valuable resource for law enforcement officers by providing information on victim assistance programs and services available in the community.
Educated clients and families on mental health, wellness and recovery topics.