Allyson Sheffield
Norman,OK
Summary
Friendly and detail-oriented receptionist with strong customer service and communication skills. Experienced in greeting visitors, managing phone lines, handling deliveries, and supporting daily office operations. Proficient in Microsoft Word, Excel, and Outlook, with a professional demeanor, and a commitment to providing a welcoming and organized front desk that leaves people with an overall positive experience.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Local Motion Physical Therapy
Greensburg, NY
05.2025 - Current
- Greeted patients warmly upon arrival at the therapy clinic.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Maintained patient records and ensured confidentiality compliance.
- Processed insurance information and handled billing inquiries efficiently.
Server
Tavern on the Lake at Blue Water Manor
Lake George, NY
04.2023 - 09.2025
- Provided excellent customer service in a fast-paced dining environment.
- Managed guest inquiries and resolved issues to enhance the dining experience.
- Ensured compliance with health and safety standards throughout the restaurant.
Ticket Office Assistant
University Of Oklahoma Athletic Department
Norman, OK
10.2024 - 08.2025
- Assisted customers with ticket inquiries and sales transactions.
- Maintained accurate records of ticket sales and distribution activities.
- Utilized ticketing software to track sales and manage event access.
Sales Associate
Gap Outlet
Lake George, NY
07.2023 - 05.2025
- Processed transactions efficiently at the point of sale system.
- Handled customer inquiries and resolved issues promptly and professionally.
- Answered incoming telephone calls to provide store, products and services information.
Education
Bachelor of Science - Health And Exercise Science
University of Oklahoma
Norman, OK05-2027
High School Diploma -
Queensbury Highschool
Queensbury, NY06-2024
Skills
- Customer service
- Data entry
- Record keeping
- Time management
- Insurance processing
- Electronic medical records
Timeline
Medical Receptionist
Local Motion Physical Therapy
05.2025 - Current
Ticket Office Assistant
University Of Oklahoma Athletic Department
10.2024 - 08.2025
Sales Associate
Gap Outlet
07.2023 - 05.2025
Server
Tavern on the Lake at Blue Water Manor
04.2023 - 09.2025
Bachelor of Science - Health And Exercise Science
University of Oklahoma
High School Diploma -
Queensbury Highschool