Allyson Strachan
Culver's Restaurant
Leander,TX
18
Years of experience
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Work History
Crew Team Member
1 Year 2 Months- Trained new team members on station procedures, safety standards, and customer service expectations.
- Maintained clean, stocked work areas to support food safety and readiness.
- Coordinated task assignments to balance workloads and keep operations moving efficiently.
- Monitored order accuracy and quality to reduce errors and improve customer satisfaction.
- Ensured compliance with company policies, sanitation requirements, and team procedures.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
- Operated register to process payments and collect cash payment for order totals.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Greeted customers at drive-thru and took food orders.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
- Became familiar with products to answer questions and make suggestions.
- Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
- Assisted other team members to achieve goals.
- Contributed to the achievement of company targets through consistent delivery of high-quality service.
- Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
- Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
- Recorded orders by answering customer questions and entering requests in system.
Team Leader
7 Years- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Collected, arranged, and input information into database system.
- Devised and implemented processes and procedures to streamline operations.
- Gathered, organized and input information into digital database.
Child Caregiver
9 Years 10 Months- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Created and implemented diverse educational strategies to boost development.
- Developed age-appropriate activities and crafts to engage children.
- Encouraged children to develop healthy social and emotional skills.
- Worked with children to develop good cognitive, physical and language skills.
- Utilized positive reinforcement techniques to encourage good behavior.
- Liaised with parents and guardians to discuss child progress.
- Monitored children's activities to verify safety and wellbeing.
- Read stories, sang songs and facilitated creative play.
- Implemented daily routines and activities to stimulate and engage children.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Responded to inquiries from parents and guardians.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Encouraged children's emotional and social development.
- Provided support and guidance to children in conflict resolution.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Created and implemented activities to promote language development.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
- Introduced children to educational games and activities.
Education
High School Diploma
Skills
Portion Standards
Giving Constructive Feedback
Company Guidelines
Customer Loyalty
Overseeing Daily Activities
Staff Training
Work Planning and Prioritization
Team Assessment
Attention to Detail
Timeline
Crew Team Member
Culver's Restaurant
05.2025 - 07.2026Read More
Team Leader
Whataburger
04.2018 - 04.2025Read More
Child Caregiver
MAD Renovations
04.2008 - 02.2018Read More
North High School
High School Diploma
Read More