Allyson Thompson

• Entered data, generated reports, and produced tracking documents.
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
• Gathered and organized materials to support operations

-Coordinated and managed dispatch operations efficiently.

-Developed methods to improve clarity and —-understanding in communications.

-Completed data entry assignments efficiently.

-Demonstrated proficiency in diverse computer skills.

-Maintained accurate records to streamline project tracking.

Strengthened connections with guests.

Achieved rapid processing of orders by implementing exact replacements.

Demonstrated expertise in alcoholic beverage selection and pairing.

Developed proficiency in Scottish quinine.

Acquired expertise in private VIP event services.

Oversaw the planning and execution of events and gatherings.

Ensured high-quality service delivery to meet client expectations.

Upheld strict uniform regulations.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
• Utilized knowledge of menu to make recommendations, enhancing customer dining experience.

•Ensured timely service while maintaining product standards.

•Processed payments using cash and card methods.

•Gained in-depth familiarity with a wide range of menu selections.

•Organized and executed mobile events.

•Collaborated with teams across multiple locations.

•Replenished inventory.

•Executed start and end-of-day procedures efficiently.

Maintained effective communication with customers to ensure positive experiences.

• Greeted guests, promoted specials, and took orders.
• Operated the cash register with accuracy, ensuring proper handling of transactions.
• Kept workplace clean and organized in line with restaurant policies.
• Increased speed of service through effective multitasking and time management skills.
• Maintained a clean and organized workspace, adhering to strict sanitation standards.
• Collaborated with team members to maintain a smooth workflow during busy hours.
• Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
• Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
• Prepared and served hot and cold sandwiches based on customer preferences.
• Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
• Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
• Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
• Prepared and presented food in compliance with health and safety guidelines.
• Restocked and rotated stock in display case to mitigate stock loss.
• Shared information with customers about menu items, preparation methods, and ingredients.
• Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
• Executed sandwich artistry duties with very low occurrence of errors.
• Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.