Allyson Wallace
Merced,CA
Summary
Dynamic individual with hands-on experience in customer service and administrative tasks with a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making positive contributions and adhering to organizational guidelines.
Overview
11
11
years of professional experience
Work History
Keyholder Manager
STARBUCKS COFFEE COMPANY
11.2015 - 03.2025
- Contributed to creating a diverse workforce by promoting an inclusive work culture and supporting employees from various backgrounds.
- Streamlined inventory management for optimal product availability, leading to increased customer satisfaction.
- Managed team of 12 by delegating tasks and supervising daily operations.
- Boosted overall team performance with regular coaching sessions, addressing individual strengths and areas for improvement.
- Adapted store layout according to changing seasons or promotional events, maximizing visual impact for enhanced sales results.
QA Laboratory Technician
Dole Packaged Foods
08.2015 - 06.2019
- Maintained a high level of accuracy in test results by following strict quality control procedures and a safe and tidy laboratory.
- Collaborated with 7 departments to meet production deadlines.
- Created a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Documented information by maintaining hourly logs and equipment record books.
Office Assistant Intern
Law Office of Sean Mcleod
03.2014 - 01.2016
- Completed clerical tasks such as filing, copying, and distributing mail.
- Proofread papers, letters and marketing materials to identify mistakes for quality control.
- Assisted with daily office tasks, contributing to a well-run work environment.
- Handled sensitive information discreetly while maintaining strict confidentiality protocols.
- Managed 20-30 incoming calls, emails and walk-ins per day.
Education
Some College (No Degree) - Health Sciences
Merced College
Merced, CASkills
- Problem-solving expertise
- Leadership development
- Proficient in Microsoft Office
- Collaborative team coordination
- Promotions planning
- Organized file management
- Verbal and written communication
- Schedule coordination
Accomplishments
- Collaborated with team of fifteen partners to create an event called Operation Christmas to collect and donate new or gently used cold weather items for those in need.
Languages
Spanish
Professional Working
Timeline
Keyholder Manager
STARBUCKS COFFEE COMPANY
11.2015 - 03.2025
QA Laboratory Technician
Dole Packaged Foods
08.2015 - 06.2019
Office Assistant Intern
Law Office of Sean Mcleod
03.2014 - 01.2016
Some College (No Degree) - Health Sciences
Merced College
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