Allyson Wofford
Port Neches
Summary
Dynamic and results-driven professional with a strong work ethic and proven customer service skills honed at Little Woodrow's. Recognized for maintaining high cleanliness standards and delivering accurate orders, contributing to a positive dining experience. Adept at multitasking and fostering teamwork, ensuring efficient operations and guest satisfaction.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Cart Girl
Bayou Din
Beaumont, TX
05.2025 - 09.2026
- Served golfers with beverages and snacks while maintaining friendly, prompt customer service.
- Stocked cart supplies and restocked coolers to support smooth daily operations.
- Delivered food and drink orders across course with accurate, timely service.
- Collected payment and processed transactions with attention to accuracy.
- Communicated cart availability and order status with pro shop staff.
- Monitored inventory levels and reported shortages to prevent service interruptions.
- Maintained clean, organized cart appearance throughout shifts.
- Coordinated and collected carts from parking lots, lawn and inside store.
- Implemented proper food handling procedures to guarantee guest safety and satisfaction.
- Cultivated a welcoming atmosphere by engaging guests in conversation about their golf game or personal interests.
- Contributed to a positive team environment by assisting coworkers with their tasks when needed.
- Received consistent positive feedback from customers on attentive service and friendly demeanor.
Server
Little Woodrow's
Beaumont, TX
09.2025 - 01.2026
- Greeted guests promptly and delivered attentive table service in fast-paced bar and restaurant environment.
- Explained menu items, specials, and drink options to help guests make informed ordering decisions.
- Recorded orders accurately and coordinated with kitchen and bar staff to ensure timely service.
- Checked tables regularly, refilled beverages, and resolved guest concerns with professionalism.
- Processed payments, balanced checks, and handled cash and card transactions accurately.
- Supported closing duties by resetting sections, cleaning service areas, and preparing floor for next shift.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Anticipated rush periods and prioritized tables to maintain efficient, consistent service throughout shift.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Host
Walk Ons
Port Arthur, TX
04.2023 - 11.2023
- Greeted guests promptly and managed seating flow to maintain smooth front-of-house operations.
- Monitored wait times and updated guests with accurate table availability information.
- Organized reservation lists and coordinated walk-in arrivals for efficient table assignment.
- Communicated seating needs with servers and management to support timely service.
- Answered guest questions about dining areas, menus, and restaurant policies professionally.
- Maintained clean, organized host stand and entrance areas throughout service.
- Resolved basic guest concerns calmly while preserving positive dining experience.
- Adapted quickly to changing service volume and supported team during peak dining periods.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
High School Diploma -
Port Neches Groves High School
Port Neches, TX05.2025
Skills
- Energy and enthusiasm
- Reliability and punctuality
- Cleanliness standards
- Professional appearance
- Menu memorization
- Food safety practices
- Order accuracy
- Beverage preparation
- Positive attitude
- Strong work ethic
- Teamwork and collaboration
- Quick learner
- Customer service
- Problem-solving
- Self-directed and motivated
- Effective multitasking
- Punctual and dependable
- Inventory tracking
Certification
food and liquor handling license
first aid and cpr certified
Timeline
Server
Little Woodrow's
09.2025 - 01.2026
Cart Girl
Bayou Din
05.2025 - 09.2026
Host
Walk Ons
04.2023 - 11.2023
High School Diploma -
Port Neches Groves High School