Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allyson Potter

Hurst,TX

Summary


Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Reliable with positive attitude and excellent communication skills.

Overview

4
4
years of professional experience

Work History

Server

Texas Roadhouse
06.2023 - Current

.

  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols to maintain safe and sanitary environments for customers and staff.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Cast Member

Walt Disney World Resort
01.2024 - 05.2024
  • Provided accurate information and helpful guidance to visitors, improving their overall park experience.
  • Offered personalized assistance to guests with disabilities or special needs
  • Communicated respectfully with diverse populations of guests, demonstrating cultural sensitivity and adaptability in various situations.
  • Maintained strong knowledge of emergency protocols, responding quickly and effectively during unexpected situations or incidents within the park setting.

Shift Leader

Chick-fil-A
12.2020 - 06.2023
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Education

Associate of Applied Science - Health Sciences

Tarrant County College
Fort Worth, TX
05-2024

Skills

  • Strong work ethic
  • Hospitality service expertise
  • Cleanliness standards
  • Beverage preparation
  • Task prioritization

Timeline

Cast Member

Walt Disney World Resort
01.2024 - 05.2024

Server

Texas Roadhouse
06.2023 - Current

Shift Leader

Chick-fil-A
12.2020 - 06.2023

Associate of Applied Science - Health Sciences

Tarrant County College
Allyson Potter