Allyssa Ambroise

Key Responsibilities

• Organized and participated in art exhibitions to showcase work.
• Developed new concepts for paintings or sculptures based on client requests.
• Participated in critiques of other artist's work within the community.
• Promoted artwork through online platforms such as Etsy or Instagram.
• Drafted sketches for prospective projects to present to clients.
• Researched artistic trends and techniques to stay up-to-date with industry standards.

Achievements

• 2017, Fixate, Raw Artists, Revolution Live, Fort Lauderdale, FL
• 2017, Past The Present, Fresenius; Wynnwood Black Canvas Project, Art Basel, Miami,FL
• 2018, Femme Art Traffic, The Yara Gallery, Art Basel, Miami,FL
• 2018, Trapathon Summer, TrapxART; The Crane way Pavilion, Richmond,CA
• 2018, The Masquerade, RawArtists; Atlanta, Georgia
• 2019, The Miami Pop-Up Show, Live Painter, Art Basel; Miami,FL
• 2020, Our Lives in T-Shirts, Jarritos, Miami Design District, Art Basel; Miami,FL
• 2023, Intracoastal Connection, Oolite Arts, Miami Design District, Miami Beach,FL

• Developed and implemented quality assurance protocols to ensure compliance with regulatory standards and best practices in mental health care.
• Conducted regular audits and reviews of clinical practices, patient records, and facility procedures to identify areas for improvement and ensure adherence to established guidelines.
• Collaborated with clinical and administrative staff to address quality issues, providing recommendations and support for corrective actions and process improvements.
• Analyzed performance data and patient feedback to assess the effectiveness of care delivery and identify trends or patterns requiring attention.
• Prepared detailed reports on quality metrics, compliance issues, and improvement initiatives for senior management and regulatory bodies.

• Enhanced quality control processes, resulting in a 30% reduction in compliance-related issues and improved overall facility ratings during inspections.
• Led a successful initiative to streamline documentation practices, reducing record discrepancies by 25% and improving accuracy in patient information.
• Implemented a new training program for staff on best practices and regulatory requirements, contributing to a 40% increase in staff adherence to quality standards.
• Developed and launched a patient feedback system that improved response rates by 50% and provided valuable insights for continuous improvement efforts.

• Expertise in quality assurance and regulatory compliance in mental health care
• Strong analytical and problem-solving abilities
• Proficient in data analysis and report preparation
• Effective communication and collaboration with clinical and administrative teams
• Knowledge of mental health regulations and standards

Key Responsibilities

• Delivered exceptional customer service by addressing inquiries, resolving issues, and providing product information through various communication channels (phone, email, chat).
• Managed high-volume customer interactions, maintaining a calm and professional demeanor while handling complex situations.
• Processed orders, returns, and exchanges accurately, ensuring a seamless customer experience.
• Documented and tracked customer interactions in CRM systems, contributing to improved service efficiency and follow-up.
• Collaborated with team members and other departments to resolve customer complaints and provide timely solutions.

Achievements

• Achieved a 95% customer satisfaction rating through effective problem-solving and communication skills.
• Reduced average response time by 20% by streamlining inquiry handling processes and implementing best practices.
• Trained and mentored new staff, leading to a 30% increase in team productivity and improved service quality.
• Implemented a new feedback system that provided actionable insights, contributing to a 15% increase in positive customer feedback.

Skills

• Strong communication and interpersonal skills
• Proficiency in CRM software and customer service tools
• Ability to manage and prioritize multiple tasks
• Problem-solving and conflict resolution abilities
• Attention to detail and accuracy

Key Responsibilities

• Delivered instruction according to lesson plans provided by the regular teacher, ensuring continuity of education and maintaining a productive classroom environment.
• Managed classroom behavior and created a positive, supportive learning atmosphere for students of diverse backgrounds and abilities.
• Participated in parent teacher conferences to discuss student progress and behavior issues.
• Adapted teaching methods and materials to accommodate different learning styles and needs, fostering an inclusive and effective educational experience.
• Administered assessments and provided feedback on student performance, maintaining accurate records of attendance and progress.
• Instructed small groups of students in remedial or enrichment activities according to their individual needs.
• Communicated with school administration and regular teachers to address any issues or provide updates on classroom activities and student behavior.
• Promoted good communication between home and school by sending weekly newsletters home with updates on class events.

Achievements

• Maintained high student engagement and participation, receiving positive feedback from school staff and students for effectively implementing lesson plans and managing classroom dynamics.
• Adapted to various grade levels and subjects, demonstrating flexibility and the ability to quickly integrate into different classroom settings.
• Received commendations from school administrators for exceptional classroom management skills and the ability to maintain a conducive learning environment in the absence of regular teachers.
• Implemented creative instructional strategies that enhanced student understanding and retention of key concepts, contributing to a more dynamic and interactive classroom experience.

Skills

• Strong classroom management and disciplinary skills
• Ability to adapt quickly to new teaching environments and lesson plans.
• Effective communication with students, staff, and parents.
• Proficiency in delivering instruction across various subjects and grade levels
• Organizational skills for maintaining accurate records and managing classroom activities.

Key Responsibilities

• Provided high-quality customer service in a fast-paced environment, taking orders, delivering food and beverages, and addressing customer needs promptly.
• Managed multiple tables simultaneously, ensuring timely service and a positive dining experience for guests.
• Handled cash and credit transactions accurately, processed payments, and managed tabs.
• Collaborated with kitchen staff and other servers to ensure smooth operation and timely delivery of orders.
• Upsold menu items and promotions to enhance guest satisfaction and increase sales.

Achievements

• Consistently received positive feedback from customers, resulting in a 20% increase in repeat customers and high ratings on review platforms.
• Ranked among the top 5 servers for sales performance within the restaurant, contributing to a 15% increase in monthly revenue.
• Trained and mentored new staff, leading to improved team efficiency and a 25% reduction in training time.
• Implemented a new order tracking system, which improved order accuracy and reduced service time by 10%.

Skills

• Excellent interpersonal and communication skills
• Ability to work efficiently under pressure
• Strong multitasking and time-management abilities
• Knowledge of food safety and hygiene standards
• Proficiency in point-of-sale (POS) systems and cash handling

Key Responsibilities

• Provided exceptional customer service by greeting and assisting customers, addressing their needs, and resolving any issues or concerns promptly.
• Operated cash registers, processed transactions accurately, and handled cash and credit card payments.
• Maintained a clean and organized sales floor, including stocking shelves, arranging merchandise, and ensuring product displays were visually appealing and well-organized.
• Assisted with inventory management, including receiving and tagging new merchandise, conducting stock checks, and managing product returns and exchanges.
• Collaborated with team members and supervisors to achieve sales goals and maintain a high level of customer satisfaction.

Achievements

• Consistently achieved and exceeded sales targets, contributing to a 15% increase in monthly store sales.
• Received recognition for outstanding customer service through positive customer feedback and achieving a 95% customer satisfaction rating.
• Implemented effective merchandising strategies that enhanced product visibility and drove a 20% increase in sales for key product categories.
• Trained and mentored new sales associates, improving team efficiency and contributing to a smoother onboarding process.

Skills

• Strong customer service and communication skills
• Proficiency in cash register operations and transaction processing
• Ability to handle multiple tasks and work efficiently in a fast-paced environment
• Experience with inventory management and merchandising
• Team-oriented with strong problem-solving abilities

Key Responsibilities

• Provided comprehensive administrative support to [executive/professional] by managing calendars, scheduling appointments, and coordinating meetings and events.
• Handled incoming communications, including phone calls, emails, and correspondence, ensuring prompt and professional responses.
• Prepared and organized documents, reports, and presentations, assisting in the preparation of materials for meetings and conferences.
• Coordinated travel arrangements, including booking flights, accommodations, and transportation, while managing itineraries and expense reports.
• Conducted research and compiled data as needed for projects, presentations, and decision-making processes.

Achievements

• Streamlined scheduling and calendar management, resulting in a 25% increase in meeting efficiency and reduced scheduling conflicts.
• Implemented a new filing and documentation system, which improved retrieval time by 30% and enhanced overall office organization.
• Facilitated a successful office relocation, managing logistics and ensuring minimal disruption to operations and workflow.
• Enhanced communication channels by introducing a new email tracking system that improved response times and organization.

Skills

• Advanced organizational and multitasking abilities
• Proficient in office software (e.g., Microsoft Office Suite, Google Workspace) and administrative tools
• Excellent communication and interpersonal skills
• Strong problem-solving and time-management capabilities
• Experience in managing confidential information and handling sensitive matters