Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Allyssa Carpenter

Portland,OR

Summary

Dynamic individual comfortable with Microsoft 365 and an extensive background in customer service.

Learned to lead oneself into the next task or project, work both solo and collaboratively within a team, as well as problem solve and maintain organization.

Amateur experience building computers, using remote desktop, as well as troubleshooting hardware and software issues alike. Presently studying CompTIA (Net+, A+), Python and Azure.

Overview

8
8
years of professional experience

Work History

Cake and Pastry Decorator

Gluten Free Gem
05.2023 - 08.2024

Adhered to strict dietary and allergenic food safety procedures.


Determined quantity of product to prepare weekly in advance for wholesale deliveries by maintaining a production schedule.


Navigating Quickbooks to note sales trends and track financial gains on both a weekly and monthly basis to compare to previous years in determining rotating and new menu products.


Use of Excel to create and print spreadsheets for wholesale production numbers, wholesale packing lists, inventory upkeep and workflow scheduling.


Worked with a collaborative and innovative team to decide on flavors based on customer demand, sales trends and industry trends.


Fast-paced work environment promoted quick problem solving skills and proactive measures to work ahead.

Lead Cake Decorator

Mariano's Fresh Market
06.2021 - 12.2022

Developed interpersonal skills leading a team, including consistent communication
Daily customer service in person, online and over-the-phone.


Handled phone calls regarding inquiries, cancellations and ordering conflicts.


Verified accuracy of orders and meeting strict deadlines on producing completed products.


Assigned tasks throughout the day to maintain productivity and workflow.


Created and adhered to checklists to maintain inventory needs and product rotation.


Followed food safety.

Cake Decorator

Meijer
11.2019 - 06.2021

Managed material inventory and ordered new materials when needed.


Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.


Processed customer orders and payment transactions.


Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.

Fresh Food Associate

Walmart
01.2017 - 11.2019

Shelved and merchandised new products in a way that appealed to the customer-base.


Used in-store systems to locate and organize inventory, as well as place special orders for customers.


Developed excellent rapport with customers and created positive impression of the business and department space.

Education

High School Diploma -

Mark Morris High School
Longview, WA
06-2016

Skills

Microsoft 365

Microsoft, Linux & Mac
Remote Desktop Aid
PC Building
Organizational Skills
Customer Service
Active Learning
Analytical Thinking
Deduction Skills
Quality Evaluation
Damage Identification

Accomplishments

Savannah Steiskal (715) 780-0600
Bakery Supervisor
Mariano's

Miya Whittney (541) 761-6136
Preparation Supervisor
Gluten Free Gem

Ellen Gaughan (708) 567-8435
Training Specialist
HT Stark Concepts

Kyle Bartlett (708) 973-8366
Personal
vRad


Austin Tilley (360) 340-2455
Personal

Providence Hospital

Timeline

Cake and Pastry Decorator

Gluten Free Gem
05.2023 - 08.2024

Lead Cake Decorator

Mariano's Fresh Market
06.2021 - 12.2022

Cake Decorator

Meijer
11.2019 - 06.2021

Fresh Food Associate

Walmart
01.2017 - 11.2019

High School Diploma -

Mark Morris High School
Allyssa Carpenter