Allyssa DiPietro
Summary
Able to work under stressful environments while maintaining composure. Can communicate well with people of varying diversities while using de-escalation techniques. Well-organized and adaptable in areas of problem-solving. Recognized as a supportive, hardworking, and reliable team member by colleagues.
Overview
4
4
years of professional experience
Work History
Cashier / Bartender
Valley Wine Cellar
09.2024 - Current
- Greets guests and responds to inquiries and requests in a friendly and efficient manner.
- Cash handling; keeps a record of money owed to the bar, tendered proper change, and itemized receipts.
- Checked guests for proper identification and served alcoholic beverages to them per federal, state, local, and company laws and regulations
- Stocked and maintained the bar to include beer, wine, spirits, paper products, straws, and glassware.
- Prepared menu items during lunch and dinner according to health regulations and restaurant standards.
- Maintained a clean work area and sanitizing station by washing, drying, and sanitizing tools and all surfaces of the facility.
Personal Shopper
Instacart
11.2023 - 06.2024
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Receiving / Closing Expert
Target
07.2021 - 12.2023
- Processes incoming and outgoing vendor merchandise deliveries for inventory accuracy.
- Works in all departments to complete workload and ensure a quality guest experience.
- Executes adjacency changes, transitions, revisions, and sales plans for all departments. Demonstrates a culture of ethical conduct, safety, and compliance.
- Has knowledge of guest service fundamentals and experience building a ``guest first'' culture across the store.
- Follows procedures with attention to detail, monitors own progress, and prioritizes tasks.
- Manages and is certified on company equipment to move and store merchandise.
Education
Bachelor of Arts - English Literature
The Ohio State University
Columbus, OHSkills
- Communication
- Empathy
- Adaptability
- Compassion
- Dependability
- Teamwork
- Emotional Control
- Critical Thinking
Accomplishments
Recognition as a "team trainer" for incoming new-hires at Target
Fellow of the Ohio State "Emerging Leaders Institute."
Assisted in the move-in procedures at OSU as an O.W.L. coordinator.
Assisted in the hiring process of the Member Services department as an EOS team member.
Volunteer at the Urban Mission in Steubenville, Ohio.
Member of the National Honor Society.
Timeline
Cashier / Bartender
Valley Wine Cellar
09.2024 - Current
Personal Shopper
Instacart
11.2023 - 06.2024
Receiving / Closing Expert
Target
07.2021 - 12.2023
Bachelor of Arts - English Literature
The Ohio State University
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