Allyssa Dunn
Saraland,AL
Summary
Dedicated Registered Nurse with a proven track record at Infirmary Health Systems, adept in medication and IV administration, and renowned for exceptional teamwork. Excelled in reducing patient complications through meticulous attention to detail and strong clinical judgment. Skilled in fostering patient education and satisfaction, reflecting a commitment to outstanding care and service excellence.
Personable with excellent communication skills and compassionate attitude. Adept in patient care and medical-surgical procedures, with strong foundation in clinical best practices and patient safety. Committed to providing high-quality care and improving patient outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Registered Nurse, Medical-Surgical Unit
Infirmary Health Systems
01.2017 - Current
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Advocated for and strived to protect health, safety, and rights of patient.
- Administered medications and treatment to patients and monitored responses.
- Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
- Implemented fall prevention strategies to minimize patient injuries and promote a safe environment within the medical-surgical unit.
- Effectively managed acute pain symptoms by administering medications as prescribed while monitoring for potential side effects.
Customer Service Manager
Walmart
06.2012 - 05.2016
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Bachelor of Science - Nursing
University of South Alabama
Mobile, AL12-2017
Skills
- Medication and IV administration
- Pre-and Post-operative care
- Customer service
- Medication administration
- Strong clinical judgment
- Patient monitoring
- Teamwork
- Attention to detail
- Telemetry monitoring
Certification
- Basic Life Support Certification (BLS)
- Advanced Cardiac Life Support Certification (ACLS)
- NIHSS Stroke certification
Timeline
Registered Nurse, Medical-Surgical Unit
Infirmary Health Systems
01.2017 - Current
Customer Service Manager
Walmart
06.2012 - 05.2016
Bachelor of Science - Nursing
University of South Alabama