Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Proficient in MS Office, G Suite, and other productivity tools. Possess strong communication and problem-solving skills and time management expertise to consistently meet objectives.
Overview
8
8
years of professional experience
Work History
Optician/ opt
Americas Best Contacts and Eyeglasses
Oswego, IL
10.2019 - 04.2020
Ensure high quality patient care
Maintain a professional atmosphere and appearance of doctor’s office and pretest room
Understand ocular terminology and diseases and know the ocular abbreviations
Explain to the patient the types of preliminary examinations
Complete necessary paperwork and perform testing on patients prior to doctor examination
Promote visual field testing and retinal screenings to eligible patients
Perform exam pre-screening
Review prescriptions and/or patient information carefully and identifie special needs
Consult with the
optician, Doctor or Retail Management when necessary
Ensure equipment, both Doctor’s and pre-test, is properly maintained
Interpretation of prescriptions written by ophthalmologists and optometrists
Collection of eye measurements including corneal width and thickness
Helping clients select eyeglass and lens treatments including tints and coatings
Creating work orders for lab technicians to ensure delivery of the proper lenses
Adjusting eyeglasses to ensure a proper fit
Repairing broken frames
Educating clients on proper eyeglass and contact lens care
Keeping track of orders, prescriptions, and inventory
Lead Management Representative
Third Party Pet
Naperville, IL
02.2019 - 10.2019
Build rapport with clients
Take incoming/outgoing calls
Maintain update with all clients via email
Schedule appointments
On-site Supervisor/ Recruiter Specialist
FlexiCorps Inc
Plano, IL
11.2013 - 01.2019
Keep spreadsheets updated (KPI and Attendance)
Assist and/or complete payroll
Make and answer phone calls, and direct or inform employees on any question they may have
Inform employee with updated policies and procedures
Walk to the product floor to check on employees
Daily Scheduling
Responsible for completing accidents/injury report
Administer disciplinary notices
Contact potential candidates through platforms such as Indeed, email (outlook),
ZipRecruiter, and by phone
Interview candidates, if candidate qualified for open position then would go forward with client submission
Assist candidates with online application and/or hiring processes.
Remote-multiple location and/or from home. Little to no direct supervision
Bridal Stylist
Wolsfelts Bridal
Aurora, IL
02.2016 - 01.2018
Welcome in all brides and their bridal party/ family
Gather information regarding wedding event such as theme, inspiration(s), venue, and date
Pending bride’s thoughts and ideas for her big day helps with assisting bride with selecting that
very special dress, veil, bridesmaids’ dresses, and accessories
Keep in contact with bride by phone, hand written letters and email