Allyssa Santiago
Joint Base Lewis-McChord
Summary
Motivated sales associate with proven adaptability and discipline in fast-paced retail environments. Skilled in training new team members and providing exceptional customer service, leading to improved team performance and increased customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
J-Boogs Filipino
01.2026 - Current
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained organized and clean checkout areas to enhance customer experience.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and system use.
Sales Associate
American Eagle
09.2025 - 09.2025
- Collaborated with team members to maintain a clean, organized sales environment.
- Processed transactions accurately and efficiently using point-of-sale system.
- Trained new associates on store procedures and customer service best practices.
- Implemented promotional displays that increased product visibility and boosted sales performance.
Sales Associate
Bath & Body Works
09.2025 - 09.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
PFC
United States Marine Corps
01.2025 - 04.2025
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
Sales Associate
GNC Live Well
03.2024 - 11.2024
- Assisted customers in selecting appropriate nutritional supplements and products.
- Educated clients on product benefits and health goals to enhance customer satisfaction.
- Managed inventory levels, ensuring timely restocking of popular items to meet demand.
- Conducted product demonstrations, promoting new arrivals and driving sales growth.
Grocery Bagger
Commissary Store
06.2022 - 02.2024
- Collaborated with team members to optimize bagging processes during peak hours.
- Adapted quickly to changing demands and store promotions for optimal service delivery.
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
Education
High School Diploma -
Lakes High School
Lakewood, WA06-2023
Skills
- Discipline and focus
- Teamwork and cooperation
- Patience and perseverance
- Problem-solving skills
- Teamwork and collaboration
- Customer service
Certification
- [CPR] Certification- September 2025
- AED Certification- September 2025
Timeline
Cashier
J-Boogs Filipino
01.2026 - Current
Sales Associate
American Eagle
09.2025 - 09.2025
Sales Associate
Bath & Body Works
09.2025 - 09.2025
PFC
United States Marine Corps
01.2025 - 04.2025
Sales Associate
GNC Live Well
03.2024 - 11.2024
Grocery Bagger
Commissary Store
06.2022 - 02.2024
High School Diploma -
Lakes High School