Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Allyssa Gannon

Delbarton,WV

Summary

Dynamic and customer-focused professional with extensive experience at Walmart as an Online Personal Shopper. Proven ability in e-commerce and relationship building, enhancing client satisfaction through personalized shopping experiences. Skilled in accurate order processing and delivery management, consistently exceeding customer expectations and fostering loyalty. Strong attention to detail and effective communication drive success in fast-paced environments.

Developed expertise in customer engagement and product recommendations within fast-paced retail environment. Demonstrates skills in understanding client needs and providing personalized solutions. Seeking to transition into new field, leveraging background in customer service and digital tools to drive success.

Offering passion for delivering exceptional customer service and keen eye for detail, coupled with ability to adapt and learn quickly in dynamic environment. Brings understanding of current market trends and proficiency in online shopping tools and platforms. Ready to use and develop skills in customer engagement and digital retail in Desired Position role.

Personable and organized with knack for understanding customer preferences and providing tailored recommendations that enhance shopping experience. Possesses strong knowledge of product availability and trends, combined with skills in digital platforms and online communication. Committed to delivering personalized shopping solutions that drive customer satisfaction and loyalty.

Experienced with curating personalized shopping experiences to meet diverse client needs. Utilizes deep knowledge of online retail platforms to provide efficient and tailored product recommendations. Track record of building strong client relationships and ensuring high levels of satisfaction through excellent communication skills.

Professional shopper with robust experience in online retail environments, adept at curating personalized shopping experiences. Strong ability to understand and anticipate customer needs, ensuring satisfaction and loyalty. Proven track record in team collaboration and flexibility to adapt to changing requirements. Skilled in inventory management, product research, and customer communication. Reliable, results-driven, and focused on delivering high-quality service.

Overview

4
4
years of professional experience

Work History

Online Personal Shopper

Walmart
06.2025 - Current
  • Assisted customers in selecting products based on individual preferences and needs.
  • Utilized online shopping platforms to expedite purchase processes for clients.
  • Maintained accurate records of client preferences to inform future recommendations.
  • Collaborated with vendors for timely fulfillment and quality assurance of orders.
  • Provided timely updates on order status and delivery schedules to elevate customer satisfaction.
  • Streamlined order processing, ensuring accuracy and timely delivery to clients.
  • Enhanced customer experience by providing personalized shopping lists tailored to client requirements.
  • Developed strong rapport with clients, fostering long-term relationships built on trust.

Cashier

Glendale’s Enterprise
01.2025 - 06.2025
  • Processed transactions efficiently, ensuring accurate cash handling and customer service.
  • Managed point-of-sale systems to streamline checkout procedures and reduce wait times.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Trained new staff on register operations and store policies, promoting team effectiveness.
  • Implemented inventory management practices to maintain stock levels and organization.
  • Resolved customer complaints promptly, fostering positive relationships and repeat business.
  • Monitored cash drawer for discrepancies, ensuring adherence to financial protocols.
  • Collaborated with team members to optimize workflow during peak hours, improving service delivery efficiency.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Increased sales of promotional items by informing customers about current offers.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Enhanced shopping experience, provided product information and location assistance.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Reduced processing errors by meticulously following transaction procedures.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Waitress Supervisor

Maria’s
03.2022 - 06.2025
  • Supervised waitstaff, ensuring smooth operations and exceptional customer service.
  • Coordinated daily floor activities, optimizing staff assignments for peak hours.
  • Trained new team members on menu offerings and service standards.
  • Implemented efficient communication systems between kitchen and front-of-house staff.
  • Resolved customer inquiries and complaints to maintain satisfaction and loyalty.
  • Monitored inventory levels, reducing waste through effective resource management.
  • Assisted in scheduling shifts, aligning staffing needs with business demands.
  • Collaborated with management to enhance service protocols and improve guest experiences.
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.

Cook

Maria’s
03.2022 - 06.2025
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Showcased excellent knife skills for precise cutting and preparation of various ingredients.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Mentored junior cooks in refining culinary skills through hands-on guidance.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Collaborated with management team to develop new menu items.
  • Improved meal presentation with innovative plating techniques, enhancing overall customer satisfaction.
  • Fostered culture of teamwork and communication within kitchen, leading to improved efficiency.
  • Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
  • Implemented rotating menu concept, keeping dining experience fresh and engaging for regular customers.
  • Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
  • Enhanced flavor and presentation of traditional dishes with creative twists, receiving positive feedback from patrons.
  • Optimized use of kitchen equipment to speed up cooking times without compromising food quality.
  • Conducted regular quality checks on ingredients, ensuring only best were used in meal preparation.
  • Managed time effectively to ensure timely meal preparation, even during peak hours.
  • Negotiated with suppliers for better pricing on high-quality ingredients, improving profit margins.
  • Prepared diverse cuisines to meet customer dietary needs and preferences, elevating dining experience.
  • Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
  • Collaborated with kitchen team to design new menu items, driving customer interest and repeat business.
  • Enhanced kitchen efficiency by streamlining prep work processes.
  • Trained new kitchen staff, ensuring they met restaurant's high standards.
  • Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
  • Introduced waste reduction program, contributing to environmental sustainability efforts.
  • Streamlined food preparation process, increasing kitchen productivity.
  • Developed system for inventory management, reducing waste and cutting costs.
  • Developed and maintained clean and organized kitchen workspace, setting standard for team.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Managed opening and closing shift kitchen tasks.
  • Prepared and served various food items in fast-paced Type environment.
  • Monitored food quality and presentation to maintain high standards.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Adjusted recipes based on ingredient availability or customer request.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Managed kitchen budget for supplies and labor hours, consistently meeting targets.
  • Planned menus for different events, seasons and customer requests.
  • Suggested actionable improvements to streamline training procedures.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
09.2023

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Product picking
  • Delivery management
  • Brand awareness
  • Styling techniques
  • Route planning
  • Strong fashion sense
  • Hospitality and accommodation
  • E-commerce
  • Fashion trend forecasting
  • Store relations
  • Customer service
  • Attention to detail
  • Prioritizing orders
  • Online order processing
  • Upbeat and outgoing attitude
  • Decision-making
  • Heavy lifting
  • Customer relations
  • Accurate money handling
  • Product knowledge
  • Relationship building
  • Sales expertise
  • Verifying order accuracy
  • Physical stamina
  • Planning and organization
  • Sales proficiency
  • Advertising and marketing
  • Lift up to number pounds
  • Product expertise
  • Payment processing
  • Documentation and reporting
  • Merchandise selection
  • Market trends analysis
  • Fashion trends
  • Purchase recommendations
  • Trend forecasting
  • Verbal and written communication
  • Branding
  • Vendor engagement
  • Order coordination
  • Delivery procedures
  • Deadline driven
  • Order proofing
  • Shopping management
  • Strong interpersonal skills
  • Delivery organization
  • Product awareness
  • Teamwork and collaboration
  • Problem-solving
  • Strong work ethic
  • Multitasking and organization
  • Excellent communication
  • Answering phones
  • Personal assistance
  • Creative thinking
  • Valid Driver's license
  • Client satisfaction
  • Clean driving record
  • Staff collaboration
  • Filing and recordkeeping
  • Product recommendations
  • Data entry
  • Schedule management
  • Organizing and preparing meetings
  • Inventory management
  • Sales promotions
  • Appointment setting
  • Shipping and receiving packages
  • Call screening
  • Errands

Accomplishments

Graduated at 15

Timeline

Online Personal Shopper

Walmart
06.2025 - Current

Cashier

Glendale’s Enterprise
01.2025 - 06.2025

Waitress Supervisor

Maria’s
03.2022 - 06.2025

Cook

Maria’s
03.2022 - 06.2025

High School Diploma -

Penn Foster Career School

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Allyssa Gannon