Summary
Overview
Work History
Education
Skills
Timeline
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ALLISON WILLTROUT

Magnolia

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Driven Office professional adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency and achieve organizational objectives. Dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in addressing and resolving problems.

Overview

18
18
years of professional experience

Work History

Owner/Manager (Sold)

Indoor Playcenter & Cafe
08.2019 - 03.2024
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Reconciled daily sales, returns and financial reports.
  • Made reservations and conducted parties.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Managed vendor performance to maximize profitability and achieve financial objectives.
  • Identified cost-effective vendors and set up favorable contracts.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Recruiting Assistant

PrideStaff
03.2012 - 05.2014
  • Prepare and maintain employment records
  • Schedule interviews and coordinate travel arrangements as necessary
  • Assist in contacting applicants to inform them of employment possibilities, consideration and selection
  • Assist department in the process of filling existing and future job openings
  • Request information from previous employers and other references to determine applicants' employment acceptability
  • Prospect and source candidates through LinkedIn Recruiter, referrals, job boards, x-raying websites, etc
  • Craft and send recruiting emails
  • Develop talent pipelines for future hiring needs
  • Scheduale candidate interviews and answer applicant inquiries throughout the recruiting process
  • Post pipeline and current openings on Applicant Tracking System.

Office Manager

Extreme Air Conditioning Services
04.2009 - 02.2012
  • Accounts Receivable/Accounts Payable/Banking/Collections
  • Set up new Accounts and maintain current customers
  • Prepare and send Proposals/Bids
  • Handle all Vendor relations
  • Order parts, materials, and supplies for all jobs, create Purchase Orders
  • Create send Invoices and Media

Staffing Assistant

TPI Staffing Inc
09.2008 - 03.2009
  • Continuous training on interviewing prospective candidates
  • Develop, plan, and implement recruitment and staffing strategies for assigned client groups through collaboration
  • Education with account managers
  • Assess client job openings and manage applicant inventory
  • Daily screening & interviewing of applicants
  • Special projects (run qualified candidates background screening, new hire orientations, safety, new hire setup, drug screening, testing etc.)
  • Employee and client relations (coaching development, etc.)
  • Multi-tasker; ability to manage multiple projects
  • Verify all prospective applicants past employment.

Account/Sales Manager

Shawns Custom Tshirts
08.2006 - 06.2008
  • Developed new clientele via cold calling and advertising internet and paper publications (designed own media)
  • Exceeded clients expectations in processing their orders for their products
  • Developed new advertising procedures and promotions to increase the sales by 50% in 8 months
  • Maintain customers accounts to increase repeat business
  • Assisted in quality control of the finished product before given to the customer
  • Processed all orders that were placed
  • Accounts receivable using QuickBooks
  • Handled all customer service issues and other duties as needed.

Education

Lone Star College System
The Woodlands, TX

High School Diploma - undefined

Cy-Fair High School
Cypress, TX
2002

Skills

  • Microsoft Office (Microsoft Word, Microsoft Excel,
  • Microsoft Power Point, Microsoft Outlook,
  • Microsoft One Note)
  • Eempact , Etime , Lotus Notes
  • Photoshop
  • Quickbooks
  • AS400
  • Time management
  • Customer-service oriented
  • Leadership and People Development
  • Schedule Creation
  • Accounts Payable and Accounts Receivable
  • Vendor Relationship Management
  • Customer Accounts Management
  • Verbal and Written Communication
  • Customer & Guest Relations
  • Hiring and Staffing
  • Operations Management
  • Staff Hiring
  • Vendor Coordination
  • Managing Events Start to Finish
  • Event Calendar Management
  • Event Staffing
  • Staff Management
  • Staff hiring
  • Customer Service

Timeline

Owner/Manager (Sold)

Indoor Playcenter & Cafe
08.2019 - 03.2024

Recruiting Assistant

PrideStaff
03.2012 - 05.2014

Office Manager

Extreme Air Conditioning Services
04.2009 - 02.2012

Staffing Assistant

TPI Staffing Inc
09.2008 - 03.2009

Account/Sales Manager

Shawns Custom Tshirts
08.2006 - 06.2008

Lone Star College System

High School Diploma - undefined

Cy-Fair High School

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ALLISON WILLTROUT