Alma Amaya
Orlando,FL
Summary
Dedicated Medical Assistant with proven expertise in patient care and clinic management, honed at Advent Health Medical Group and Community Health Centers. Excelled in HIPAA compliance, patient scheduling, and bilingual communication, significantly enhancing patient flow and satisfaction. Demonstrated adaptability and proficiency in clinical documentation, contributing to improved health outcomes and operational efficiency.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Medical Assistant
Advent Health Medical Group
2020.01 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant
Community Health Centers
2017.09 - 2020.12
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Education
High School Diploma -
Apopka High School
ApopkaLake Technical College
Eustis, FL 2016.08 - 2017.05
Skills
HIPAA Compliance
Patient Scheduling
Customer Service
Medical terminology knowledge
Vital Sign Monitoring
Vital signs monitoring
Clinical Documentation
CPR
Electronic Medical Records
Immunization Administration
Patient Assessments
Patient Flow Management
Medical supply inventory
Fluent in English, Spanish
Adaptable
Insurance Claims
Timeline
Medical Assistant
Advent Health Medical Group
2020.01 - Current
Medical Assistant
Community Health Centers
2017.09 - 2020.12
Lake Technical College
2016.08 - 2017.05
High School Diploma -
Apopka High School
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