Alma Arguelles
Honolulu,HI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Amazon Customer Service lead position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Stay at Home Mother
Arguelles Household
12.2019 - Current
- Managed time efficiently in order to complete all tasks within time frame.
- Passionate about teaching my children new skills.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Managing household chores while multi-tasking with children
Baby Sitter
Mousa Household
08.2016 - 08.2019
- Communicated positively with children and guardians.
- Monitored children's play activities to verify safety.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Reassured children when upset providing emotional support and stability.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Encouraged children to be understanding and patient with others.
- Supervised children on playground to help develop physical and social skills.
- Provided nutritious meals and snacks to support health and well-being.
Cashier
Walmart
11.2015 - 01.2016
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Greeted customers entering store and responded promptly to customer needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Front Desk Receptionist
Incirlik Air Force Base
11.2013 - 08.2015
- Greeted and helped guests at the front desk and answered any questions.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected payments for use of club events.
- Exchanged foreign currency
- Answered phone calls and directed them accordingly.
- Resolved guests complaints in a timely manner.
- Support management requests by completing other tasks
Education
High School Diploma -
Elsinore High School
Wildomar, CA06-2004
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Time management
Timeline
Stay at Home Mother
Arguelles Household
12.2019 - Current
Baby Sitter
Mousa Household
08.2016 - 08.2019
Cashier
Walmart
11.2015 - 01.2016
Front Desk Receptionist
Incirlik Air Force Base
11.2013 - 08.2015
High School Diploma -
Elsinore High School
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