Alma Arriaga
Laredo,TX
Summary
Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and taking pride in job well done.
Overview
10
10
years of professional experience
Work History
Janitor
William B Travis Building
Austin, TX
07.2016 - 04.2017
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Maintain janitorial supply inventory.
- Empty wastebaskets and trash containers.
- Sweep, mop and vacuum floors of all areas.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
Cashier
SUBWAY®Restaurants
Laredo, Texas
04.2015 - 12.2015
- Assisted customers over the phone regarding store operations, product information and order placement.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Cashier
Travel Centers of America (TA)
Laredo, Texas
10.2007 - 07.2008
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Caregiver
NSCL
Laredo, TX
01.2007 - 09.2007
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
Education
High School Diploma -
John B. Alexander High
Laredo, TX05-2004
Skills
- Cleaning techniques
- Sanitation practices
- Inventory
- Floor maintenance
- Customer service
- Attention to detail
- Problem solving
- Communication skills
- Team collaboration
- Organizational skills
- Skilled housekeeper
- Cleaning and sanitizing
- Heavy lifting
Languages
English
Professional
Spanish
Limited
Accomplishments
- Graduated high school with honors
References
References available upon request.
Timeline
Janitor
William B Travis Building
07.2016 - 04.2017
Cashier
SUBWAY®Restaurants
04.2015 - 12.2015
Cashier
Travel Centers of America (TA)
10.2007 - 07.2008
Caregiver
NSCL
01.2007 - 09.2007
High School Diploma -
John B. Alexander High