Alma Camacho
Apollo Beach,Florida
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level manager position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Office Manager & Project Manager Assistant
Pro-Cam Construction LLC
01.2013 - Current
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Created, maintained and updated filing systems for paper and electronic documents.
- Maintained computer and physical filing systems.
- Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed office operations while scheduling appointments for department managers.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Coordinated special projects and managed schedules.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Reduced overhead costs with vigilant expense monitoring while maintaining a high standard of quality for materials or services utilized.
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Volunteered to help with special projects of varying degrees of complexity.
Medical Assistant
Home Health Services
04.2009 - 04.2010
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Collections Administration
Brighthouse/Spectrum Cable
07.1999 - 01.2007
- Improved customer satisfaction by addressing and resolving disputes in a timely manner.
- Managed a portfolio of delinquent accounts, resulting in increased recoveries and reduced losses.
- Streamlined the collections process through implementation of efficient tracking systems.
- Enhanced team performance by providing ongoing coaching and training to staff members.
- Collaborated with sales and customer service teams to resolve billing issues proactively.
- Achieved performance goals on consistent basis.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Documented customer payment interactions and account statuses for future reference.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Gypsum Wallboard State License
Contractor Campus
Fort Myers, FL03.2024
Associate of Science - ADN RN
Everest University - Tampa
Tampa, FL10.2013
Certified Nursing Assistant
Medical Prep Institute
Tampa, FL01.2009
Certified Teacher Assistant Certification
Hillsborough County Florida School Board
Florida Board Of Hillsborough01.2008
High School Diploma -
Pasco High School
Dade City, FL06.1999
Skills
- Inventory Control
- Office Management
- Policy Development
- Contract Administration
- Data Entry
- Supply Management
- Billing
- Expense Reporting
- Clerical Support
- Financial Reporting
- Administrative Support
- Compliance Monitoring
- Bookkeeping
- Travel Coordination
- Scheduling
- Budget Administration
- Financial Accounting
- Business Administration
- Organizational Skills
- Excellent multi-tasking ability
- Payroll and budgeting
- Mail handling
- Documentation expertise
- Clear oral/written communication
- Teamwork and Collaboration
- Good Judgment
- Decision-Making
- Task Prioritization
- Continuous Improvement
Certification
Languages
Spanish
Native or Bilingual
Timeline
Office Manager & Project Manager Assistant
Pro-Cam Construction LLC
01.2013 - Current
Medical Assistant
Home Health Services
04.2009 - 04.2010
Collections Administration
Brighthouse/Spectrum Cable
07.1999 - 01.2007
Gypsum Wallboard State License
Contractor Campus
Associate of Science - ADN RN
Everest University - Tampa
Certified Nursing Assistant
Medical Prep Institute
Certified Teacher Assistant Certification
Hillsborough County Florida School Board
High School Diploma -
Pasco High School
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