Alma Cardoza
Los Fresnos
Summary
Accomplished cashier at Grocery Services with expertise in POS system operation and a strong work ethic. Excelled in customer relationship management. Demonstrated empathy and patience while efficiently handling WIC and Cash/EBT/Debit transactions. Proactively supported store operations, contributing to a clean and organized environment.
Overview
19
19
years of professional experience
Work History
Cashier
Grocery Services South
Brownsville
03.2006 - Current
- Operated cash register or POS system to receive payment for WIC Program participants along with cash, check and credit card transactions.
- Collected payments and provided accurate change.
- Greeted customers, answered any questions they had about the store's WIC products and services.
- Communicate with WIC clinic in the area to assist in providing their program participants their special formulas.
- Place my Fresh Produce order online directly with the vendor on an "as needed" basis.
- Coordinate with the Tortilla Vendor for my weekly order.
- Receive merchandise from vendors and input invoices into our CYGNUS program.
- Generate Warehouse order for our location.
- Receive said order on a weekly basis ensuring that my merchandise is being rotated.
- Input Shrinkage into CYGNUS to be verified at Warehouse by District Manager upon receiving after delivery at end of day.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Ensured that my store's Formula and Special Formula inventory is up to customers needs for their monthly WIC prescription.
- Maintained cleanliness of overall store and storage space: checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
San Benito High
San Benito, TX05-1994
Skills
- Cash handling and management
- Customer transactions and service
- Merchandise stocking and ordering
- Customer relationship management
- POS system operation and support
- Work ethic and integrity
- Problem solving and decision making
- Reports and documentation
- Empathy and patience in service
- Receipt handling and processing
- Inventory management and control
- Payment processing and verification
- Effective communication skills
- Attention to detail in tasks
- Team collaboration and support
- Time management strategies
- Customer service excellence and satisfaction
- Dependability and reliability in roles
- Currency counting proficiency
- Basic math skills for transactions
- Professionalism and courtesy in interactions
- Sales transactions management
- Upselling techniques for revenue growth
- Purchase assistance and guidance
- Refunds and exchanges processing
- Order verification accuracy
- Proficient in Windows / Excel / Outlook
Languages
English
Professional
Spanish
Professional
Timeline
Cashier
Grocery Services South
03.2006 - Current
High School Diploma -
San Benito High
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