Alma Carrasco
Dade City,FL
Summary
Dynamic Licensed Medical Aesthetician with a proven track record at Sei Tu Bella Aesthetics, specializing in customized treatment plans and advanced skincare techniques. Adept at building strong client relationships and collaborating with medical professionals, I consistently have enhanced client satisfaction through personalized care and effective communication.
Overview
3
3
years of professional experience
Work History
Licensed Medical Aesthetician
Sei Tu Bella Aesthetics
09.2022 - 12.2022
- Enhanced client satisfaction by providing personalized skincare treatments and recommendations.
- Assisted dermatologists during consultations by taking detailed patient histories and performing initial skin analyses.
- Fostered strong relationships with product vendors, ensuring access to the latest industry advancements and trends for clients.
- Developed successful treatment packages that catered specifically to the unique needs of each client demographic.
- Collaborated with medical professionals to provide comprehensive care for patients undergoing cosmetic procedures or surgery.
Sale Associate
Men’s Wear
Dade City, FL
03.2021 - 08.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Associate
Plato’s Closet
Wesley Chapel, FL
01.2020 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Customer Service Champion
Taco Bell
Brooksville, FL
03.2020 - 07.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Identified opportunities for upselling or cross-selling products, increasing revenue without compromising customer relationships.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of customer service.
- Conducted regular follow-ups with customers to ensure complete satisfaction post-purchase or issue resolution.
- Streamlined customer service processes for quicker issue resolution and improved overall experience.
Education
Medical Aesthetics - Licensed Aesthetician And Electrologist
Beauty And Health Institute
Tampa, FLSkills
- Pre-and Post-operative care
- Customized treatment plans
- Dermaplaning techniques
- Microdermabrasion proficiency
- Advanced skincare techniques
- Record keeping
- Chemical peel expertise
- Intense pulsed light therapy
- Acne management
- Sanitation and sterilization
- Laser hair removal
- Collaboration with medical professionals
- Customer service
- Attention to detail
- Multitasking and organization
- Client consultation
- Sanitization
- Relationship building and management
Languages
Spanish
Native or Bilingual
Timeline
Licensed Medical Aesthetician
Sei Tu Bella Aesthetics
09.2022 - 12.2022
Sale Associate
Men’s Wear
03.2021 - 08.2021
Customer Service Champion
Taco Bell
03.2020 - 07.2020
Sales Associate
Plato’s Closet
01.2020 - 12.2020
Medical Aesthetics - Licensed Aesthetician And Electrologist
Beauty And Health Institute