Overview
Work History
Education
Skills
Languages
Timeline
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Alma Carrillo

Hollister,CA

Overview

11
11
years of professional experience

Work History

Senior Manager of College & Career Counseling (Regional)

KIPP Public Schools NorCal
Oakland, CA
07.2022 - 06.2023
  • Onboarded new Sr Managers of C&C Counseling to effectively lead the counseling teams at their respective schools by providing one-on-one training throughout the year and support to their direct reports
  • Increased training opportunities by creating asynchronous videos on various college and career counseling topics to prepare junior and senior counselors to teach and advise students at the 4 different high schools across the region
  • Promoted skill development and knowledge exchange amongst counselors by delivering effective professional development workshops during regional convenings
  • Improved regional support for the various counseling and managing roles by creating resources such as manager handbooks, counselor handbooks, agendas and slide deck for leadership match meetings, agendas for student meetings, supplemental college and career curriculum, agendas for counseling department meeting, counseling resource hub, summer program and scholarship lists, and more
  • Increased parent communication and engagement by developing a monthly family newsletter that kept families informed about how to best support their children and provided college and career related education
  • Developed 'counseling excellence' rubric to be used as an assessment tool during performance management and review of counselors

Senior Manager of College & Career Counseling

KIPP Public Schools NorCal at KIPP San Jose Collegiate
San Jose, CA
07.2020 - 06.2022
  • Developed and implemented college and career counseling strategic plan for a diverse student population, resulting in a college matriculation rate of 90%+, annually
  • Coached a team of 3 counselors to equip them with knowledge and skills to provide excellent counseling to 250+ students annually, execute strong classroom instruction, plan curriculum, and manage their caseloads
  • Administered performance review with 3 direct reports and provided continuous coaching to support their development in areas of growth, resulting in the delivery of higher quality counseling services
  • Supported direct reports with strategies to effectively manage their caseload and monitor progress towards goals
  • Implemented data collection and analysis systems to track student outcomes, enabling data-informed adjustments, trends, and student success
  • Proficient in using data tools such as Naviance, Overgrad, and Salesforce for efficient information management and analysis
  • Championed equitable advising and access to higher education by approaching all data analysis through an equity lens and focusing on diverse subgroups
  • Enhanced counseling services by providing ongoing professional development for counseling team members, both at the school site and at regional convenings, to ensure they were equipped with the tools needed to effectively advise students
  • Facilitated weekly department meetings involving up to 5 members, ensuring alignment on project goals, creating action plans to address challenges, and fostering collaboration and community
  • Integrated college counseling priorities with school initiatives by facilitating collaboration meetings between regional and school leaders; aimed to share updates on the state of counseling work and to develop immediate and long term action steps
  • Organized bi-annual family meetings with 250+ families and College and Career education nights for families to foster a collaborative approach to student support
  • Managed diverse projects within the counseling department, demonstration adept coordination, delegation, and organization skills
  • Successfully executed career day, college rep visits, senior signing day, and graduation
  • Revised the hiring interview process for college counselors to ensure the selection of quality candidates and led thisprocess multiple times, resulting in the higher of a total of 7 members for my team and other regional teams
  • Fostered a collaborative environment that encouraged reflection, open dialogue, and exchange of ideas between team members.

Senior Seminar College Counselor

KIPP San Jose Collegiate High School
San Jose, CA
07.2016 - 06.2020
  • Established and nurtured strong relationships with over 130 seniors to assist them through all steps of the post-secondary matriculation process for college and CTE pathways, resulting in an annual college matriculation rate of 90% and overall matriculation to 60+ colleges and universities
  • Developed and taught college counseling curriculum in 4 Senior Seminar courses and provided individualized counseling to guide students and prepare them with skills to think critically, problem solve, and make informed decisions
  • Collaborated with the AD of College Counseling to set goals and analyze results to identify trends, celebrate best practices, and address challenges and inequities in our work
  • Improved data tracking systems to monitor student progress and outcome to create individualized student support plans
  • Increased parent/family engagement by planning college & career education nights, during which families participated in various workshops that were facilitated by myself and the counseling team
  • Organized and facilitated bi-annual family meetings with 250+ families to ensure families were well informed and engaged in their children's post-secondary plans
  • Broadened student access to diverse college options by fostering strong relationships with college admission representatives and organizing college representative visits with 50+ colleges
  • Achieved or surpassed submission and matriculation goals and met project deadlines, ensuring successful student outcomes
  • Led and executed senior celebration projects including senior signing day and graduation, orchestrating seamless events with over 2000 people in attendance
  • Served as chair of the college and career counseling department and led weekly meetings with 5+ team members to collaborate on department goals and priorities and to create action plans to address departmental challenges
  • Demonstrated a growth mindset by embracing challenges and opportunities to develop and refine my skills and knowledge, resulting in a promotion to Senior Manager of the department.

KIPP Through College Advisor

KIPP Public Schools NorCal
San Francisco, CA
12.2014 - 06.2016
  • Advised 120+ KIPP middle school alumni in grades 10-12 through the college application and matriculation process
  • Strategically managed and organized a personalized schedule to effectively engage with all students within my caseload, spanning 15+ highschools across San Francisco
  • Demonstrated meticulous data management skills by maintaining organized and precise records to monitor student progress and develop targeted student action plans
  • Collaborated with stakeholders at student high schools' including families, principals, counselors, and other administration to foster a collaborative approach to student support and improve student outcomes.

Assistant Director

C2 Education
San Jose, CA
07.2014 - 12.2014
  • Assisted with management of comprehensive test prep and tutoring programs catering to diverse student needs, resulting in improved student performance
  • Developed and maintained optimal tutoring schedules to ensure efficient staffing and optimal student engagement
  • Collaborated closely with parents and students to address concerns, provide updates, and offer tailored solutions to meet their educational objectives
  • Contributed to the design and execution of marketing strategies to promote tutoring services, resulting in increased enrollment and center visibility
  • Monitored student progress and growth to address any required adjustment to academic plans

College Advisor

UC Berkeley's Early Academic Outreach Program
Richmond, CA
07.2012 - 05.2014
  • Provided support to a cohort of 150 first-generation college students through the college application and matriculation process
  • Created and delivered customized presentations on topics related to higher education planning for use in classrooms or other settings.
  • Developed relationships with college admissions officers at various universities in order to provide up-to-date information regarding admission requirements.
  • Maintained accurate records of student progress in academic advising sessions.
  • Conducted workshops to inform parents and students of financial aid options available.
  • Organized and conducted college visits for high school juniors and seniors.
  • Attended conferences, seminars and professional development sessions related to higher education advising practices.

Education

Bachelor of Arts in Psychology -

University of California Berkeley
05.2012

Bachelor of Arts in Social Welfare -

University of California Berkeley
05.2012

Skills

  • College Admissions Strategy
  • Relationship Building
  • Workshop Facilitation
  • Strong Communication Skills
  • Caseload Management
  • Project Management
  • Leadership and Team Management
  • Talent Development
  • Data-Driven Decision-Making

Languages

Spanish
Native/ Bilingual

Timeline

Senior Manager of College & Career Counseling (Regional)

KIPP Public Schools NorCal
07.2022 - 06.2023

Senior Manager of College & Career Counseling

KIPP Public Schools NorCal at KIPP San Jose Collegiate
07.2020 - 06.2022

Senior Seminar College Counselor

KIPP San Jose Collegiate High School
07.2016 - 06.2020

KIPP Through College Advisor

KIPP Public Schools NorCal
12.2014 - 06.2016

Assistant Director

C2 Education
07.2014 - 12.2014

College Advisor

UC Berkeley's Early Academic Outreach Program
07.2012 - 05.2014

Bachelor of Arts in Psychology -

University of California Berkeley

Bachelor of Arts in Social Welfare -

University of California Berkeley

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Alma Carrillo