Summary
Overview
Work History
Skills
Timeline
Generic

Alma Castaneda

Salinas,CA

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

5
5
years of professional experience

Work History

Kitchen Assistant/Line Cook

Miso Poke
Tijuana , MX
12.2022 - 01.2024
  • Maintained cleanliness of kitchen equipment and work areas.
  • Organized food storage and inventory management efficiently.
  • Followed safety and sanitation procedures during food handling.
  • Supported team members in cooking and plating dishes promptly.
  • Assisted cooks with meal preparation tasks including washing vegetables, cutting meats, weighing ingredients for recipes and portioning meals for customers.
  • Assisted chefs with line cooking during busy periods in the restaurant.
  • Followed food safety regulations to prevent contamination and ensure quality standards.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Assisted in prep work such as washing vegetables or butchering meat when needed.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Performed basic administrative duties such as inventory management, ordering supplies.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Prepared diverse menu items using fresh ingredients and seasonal produce.
  • Monitored food quality and presentation before serving to customers.
  • Monitored kitchen area to maintain overall safety and establish proper food handling techniques.

Dental Assistant

Odontologia Integral de Mexico
Tijuana , Baja California, MX
09.2021 - 11.2022
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Handled billing inquiries from insurance companies regarding claims submitted by the office.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Took digital X-rays of teeth using radiographic equipment.
  • Instructed patients about postoperative instructions prescribed by their dentist.
  • Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
  • Educated patients on proper oral hygiene techniques and habits.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
  • Maintained a neat, clean and organized environment throughout the office.
  • Sterilized instruments according to established guidelines and protocols.
  • Helped maintain inventory levels of all dental supplies used in day-to-day operations.
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Educated patients on treatment procedures and post-procedure home care.
  • Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Documented patient records during procedures and added notes taken to treatment chart.
  • Gave patients desensitizing agents to prepare for anesthetic administration.
  • Took medical and dental history and recorded vital signs of patients.
  • Conducted dental cleanings and checked teeth for cracked fillings.

Receptionist Administrator

Laboratorios Femed
Apatzingan, Michoacan, MX
05.2019 - 03.2021
  • Created spreadsheets to track customer information such as contact details and preferences.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Performed data entry tasks related to billing and collections procedures.
  • Answered phones promptly and directed calls appropriately.
  • Greeted and checked in patients, updating patient information in computer system.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Checked patients in and out for appointments and collected co-payments.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.

Skills

  • Food storage procedures
  • Kitchen sanitation
  • Kitchen equipment management
  • Prep work
  • Line station oversight
  • Food safety
  • Meal preparation
  • Kitchen equipment operation
  • Electronic medical records
  • Patient check-in
  • Office administration
  • Customer service
  • Patient scheduling
  • Time management
  • Team collaboration
  • Attention to detail
  • Front desk operations
  • Digital X-ray
  • Cross training
  • Chair-side support
  • Instrument sterilization
  • Dental radiography
  • Multitasking Abilities

Timeline

Kitchen Assistant/Line Cook

Miso Poke
12.2022 - 01.2024

Dental Assistant

Odontologia Integral de Mexico
09.2021 - 11.2022

Receptionist Administrator

Laboratorios Femed
05.2019 - 03.2021

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Alma Castaneda