Alma Chavez
Glendale,CA
Summary
Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering 15 years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving sales goals and ensuring smooth functioning of any department.
Overview
9
9
years of professional experience
Work History
Oncology Department Manager
Premier Pharmacy Services
06.2013 - 08.2022
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Maintenance Manager
J & S Development
01.2022 - 04.2022
- Supervised employee performance, preventive maintenance, and safety.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Procured pricing information from various vendors to support cost-effective purchasing.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Maintenance Manager
Evolve Realty And Development
05.2021 - 04.2022
- Supervised employee performance, preventive maintenance, and safety.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Established appropriate course of treatment and implemented interventions.
- Provided patients with detailed information about symptoms, causes and treatment expectations.
- Evaluated patient concerns, histories, appearance and responses to form picture of current health state.
- Teamed with other physicians, specialists, and health care providers to provide well-rounded care for complex cases.
- Evaluated patient histories, complaints, and current symptoms.
- Identified serious conditions and emergency situations and immediately referred to hospital for prompt care.
- Adhered to universal precautions and other appropriate infection control practices.
Education
Certificate - Pharmacy Technology
American Career College
Los Angeles, CA07.2012
Diploma - General Stdies
Thomas Jefferson High School
Los Angeles, CA06.1993
Skills
- Workflow Coordination
- Employee Scheduling
- Cost Planning
- Database Management
- Team Supervision
- Staff Management
- Sales Reporting
- Policy Development
- Customer Service
- Retail Management
- Employee Management
- Training and Mentoring
- Flexible Schedule
- Loss Prevention
- Operations
- Rules and Regulations
- Conflict De-Escalation
- Order Processing
- Staff Hiring and Retention
- Safety and Security
Languages
Spanish
Native or Bilingual
Timeline
Maintenance Manager
J & S Development
01.2022 - 04.2022
Maintenance Manager
Evolve Realty And Development
05.2021 - 04.2022
Oncology Department Manager
Premier Pharmacy Services
06.2013 - 08.2022
Certificate - Pharmacy Technology
American Career College
Diploma - General Stdies
Thomas Jefferson High School
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