Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alma Chavez

Glendale,CA

Summary

Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering 15 years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving sales goals and ensuring smooth functioning of any department.

Overview

9
9
years of professional experience

Work History

Oncology Department Manager

Premier Pharmacy Services
06.2013 - 08.2022
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Maintenance Manager

J & S Development
01.2022 - 04.2022
  • Supervised employee performance, preventive maintenance, and safety.
  • Scheduled regular inspections of equipment and facilities to manage wear and tear.
  • Planned scheduled maintenance outages as part of preventive maintenance program.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
  • Delegated tasks to carefully selected employees in alignment with resource management goals.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Procured pricing information from various vendors to support cost-effective purchasing.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.

Maintenance Manager

Evolve Realty And Development
05.2021 - 04.2022
  • Supervised employee performance, preventive maintenance, and safety.
  • Scheduled regular inspections of equipment and facilities to manage wear and tear.
  • Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
  • Planned scheduled maintenance outages as part of preventive maintenance program.
  • Delegated tasks to carefully selected employees in alignment with resource management goals.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Established appropriate course of treatment and implemented interventions.
  • Provided patients with detailed information about symptoms, causes and treatment expectations.
  • Evaluated patient concerns, histories, appearance and responses to form picture of current health state.
  • Teamed with other physicians, specialists, and health care providers to provide well-rounded care for complex cases.
  • Evaluated patient histories, complaints, and current symptoms.
  • Identified serious conditions and emergency situations and immediately referred to hospital for prompt care.
  • Adhered to universal precautions and other appropriate infection control practices.

Education

Certificate - Pharmacy Technology

American Career College
Los Angeles, CA
07.2012

Diploma - General Stdies

Thomas Jefferson High School
Los Angeles, CA
06.1993

Skills

  • Workflow Coordination
  • Employee Scheduling
  • Cost Planning
  • Database Management
  • Team Supervision
  • Staff Management
  • Sales Reporting
  • Policy Development
  • Customer Service
  • Retail Management
  • Employee Management
  • Training and Mentoring
  • Flexible Schedule
  • Loss Prevention
  • Operations
  • Rules and Regulations
  • Conflict De-Escalation
  • Order Processing
  • Staff Hiring and Retention
  • Safety and Security

Languages

Spanish
Native or Bilingual

Timeline

Maintenance Manager

J & S Development
01.2022 - 04.2022

Maintenance Manager

Evolve Realty And Development
05.2021 - 04.2022

Oncology Department Manager

Premier Pharmacy Services
06.2013 - 08.2022

Certificate - Pharmacy Technology

American Career College

Diploma - General Stdies

Thomas Jefferson High School

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Alma Chavez