Alma Chavez
SIKESTON,MO
Summary
With a strong foundation in healthcare administration and patient interaction, possesses a proven ability to facilitate patient registration processes while ensuring compliance with healthcare regulations. Demonstrates effective communication skills by collaborating with medical staff to coordinate appointments, enhancing workflow efficiency and patient satisfaction. Adept at resolving patient inquiries, contributing to an improved overall patient experience through problem-solving and teamwork.
Overview
24
24
years of professional experience
1
1
year of post-secondary education
Work History
Grain grader scale clerk
Archer Daniels Midland Company
Marston, MO
09.2021 - Current
- Conducted thorough quality assessments of grain samples to ensure compliance with industry standards and specifications.
- Maintained accurate weight and measurement records, contributing to efficient inventory management and traceability.
- Collaborated with team members to streamline grading processes, enhancing workflow efficiency and operational accuracy.
Patient Access Representative
Mission Regional Medical Center
Mission, Texas
04.2007 - 06.2018
- Facilitated patient registration processes, ensuring accurate data entry and compliance with healthcare regulations to enhance operational efficiency.
- Collaborated with medical staff to coordinate patient appointments, improving workflow and patient satisfaction through effective communication.
- Assisted in resolving patient inquiries and concerns, demonstrating strong problem-solving skills and enhancing overall patient experience.
- Answered phones promptly in a professional manner.
- Engaged with multidisciplinary teams to develop strategies for enhancing patient access, resulting in optimized service delivery and improved patient flow.
Emergency Room Technician
Mission Regional Medical Center
Mission
07.2002 - 04.2007
- Assisted medical staff in providing immediate patient care, ensuring timely treatment and enhancing patient outcomes.
- Maintained accurate documentation of patient vital signs and medical histories, contributing to effective care coordination.
- Safely transferred patients to wheelchair or stretchers for transportation to other departments.
- Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
- Facilitated communication between nurses, physicians and other healthcare providers involved in patient care.
Education
Medical Assistant Diploma - Medical Assistant Training
San Antonio College of Medical/Dental Assistant
McAllen, TX 10.1991 - 06.1992
Skills
- Effective communication
- Patient care
- Problem resolution
- Data entry
- Team collaboration
Timeline
Grain grader scale clerk
Archer Daniels Midland Company
09.2021 - Current
Patient Access Representative
Mission Regional Medical Center
04.2007 - 06.2018
Emergency Room Technician
Mission Regional Medical Center
07.2002 - 04.2007
Medical Assistant Diploma - Medical Assistant Training
San Antonio College of Medical/Dental Assistant
10.1991 - 06.1992