ALMA CORTEZ
Clovis,CA
Summary
Highly motivated Regional Sales Manager with talent to drive team spirit and morale while promoting sales techniques and methods. Effective leader with pleasant personality and commitment to build successful teams. Multi-faceted Regional Sales Manager promoting excellent record of meeting company-defined quotas through exceptional sales strategy. Mentors employees to develop top-performing team members. 24-year progressive career background combined with dedication to corporate growth and development.
Overview
24
24
years of professional experience
Work History
Regional Sales Manager
Lobel Financial
04.2002 - Current
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed successful sales team through rigorous coaching, performance management, and ongoing training.
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Consistently exceeded annual territory revenue goals by prioritizing high potential accounts and executing customized action plans.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
- Mentored new hires on best practices for building rapport with clients, ultimately contributing to higher retention rate of customers within territory.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Managed team of 9 regional sales representatives and consistently achieved high sales targets.
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
Manager
Al Financial
06.2000 - 04.2022
- Managed and motivated 15 employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Built lasting relationships with clients through outstanding customer service interactions.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Increased sales revenue by developing and implementing strategic sales plans for assigned territory.
- Built relationships with customers and community to establish long-term business growth.
Education
Merchandise Marketing - Sales And Marketing Education
FIDM/Fashion Institute of Design & Merchandising
Los Angeles, CA06.1994
Associate of Arts - Marketing Management And Research
Merced College
Merced, CA08.1990
Skills
- Business development and planning
- Deal Closing
- Training and mentoring
- Effective Multitasking
- Territory Growth
- Client Account Management
- Sales Presentations
- Product Knowledge
- Negotiation and Persuasion
- Goal Setting
- Conflict Resolution
- CRM Software
- Staff Management
- Profit and loss understanding
Languages
Spanish
Native or Bilingual
Timeline
Regional Sales Manager
Lobel Financial
04.2002 - Current
Manager
Al Financial
06.2000 - 04.2022
Merchandise Marketing - Sales And Marketing Education
FIDM/Fashion Institute of Design & Merchandising
Associate of Arts - Marketing Management And Research
Merced College
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