Alma Diaz

• Reduced employee turnover rate by fostering a positive work environment and providing opportunities for professional growth.
• Successfully addressed resident's concerns regarding housekeeping, laundry and personals clothes in a timely manner.
• Ensured compliance with safety and sanitation regulations, maintaining a clean and hygienic environment for our resident's.
• Accomplished multiple tasks within established timeframes with my staff.
• Maintained professional, organized, and safe environment for our facility
• Cross-trained existing employees to maximize team agility and performance.
• Developed and maintained relationships with resident's
• Improved safety procedures to create safe working conditions
• Reasonable of a department of 14 employees
• Schedules
• Making projects for staff
• Checking Room of the day

Reasonable of employees 14

Doing schedules

Checking the room of the day

Checking the resident's rooms

Personals Clothes

Linen

Payroll

Helping with any concerns from resident's or other departments

Making sure our resident's are living in a clean environment

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff and customers
• Monitored cash intake and deposit records
• Monitoring food coast
• Monitoring Cash
• Scheduling
• Closing or opening the store
• Running a shift
• Managing employees
• Achieve goals throughout the day
• Achieve sales