Alma Diaz
Los Banos,CA
Summary
Bilingual in Spanish and English Registered Dental Assistant with expertise in assisting and patient management. Detail-oriented with over 10 years of experience in diverse high passed clinical settings. Proven strengths in time management, patient education, and assisting in various dental procedures. Committed to enhancing patient comfort and safety while delivering top-notch care. CPR certified, coronal polish, sealant and X-rays certification.
Overview
10
10
years of professional experience
Work History
Registered Dental Assistant
Western Dental & Orthodontics
10.2023 - Current
- Assisted in patient management and clinical procedures, ensuring a seamless experience for patients.
- Supported dentists during procedures by anticipating needs and providing necessary tools.
- Educated patients on oral hygiene.
- Trained new staff on clinical duties and office protocols.
- Implemented inventory management practices to ensure availability of dental supplies at all times.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns.
- Performed prophy Cleanings for patients of all ages.
- Applied sealant on qualifying patients.
- Dental X-rays in compliance with radiation and safety guidelines.
- Took accurate impressions for crowns, dentures, partials, and ortho appliances.
- Fabricated and placed temporary crowns.
- Monitored patient comfort and safety during dental procedures.
- Experience in treatment coordinating, presenting financial treatment plans, going over procedures recommended by Drs. while providing great customer service.
Registered Dental Assistant
San Jose Dental Specialists/ Coastline Smiles
02.2016 - 10.2023
- Educated our pediatric patients and our orthodontic patients on the importance of keeping up with their oral hygiene .
- Educated Preschools students every February for National Children's Dental Health Month.
- Prepared examination rooms and sterilized instruments according to infection control protocols.
- Trained new staff on clinical duties and office protocols, fostering a supportive environment.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Explained treatment procedures and instructed patients on home care guidelines.
- Took dental images such as bitewings, periodical, panoramic, and ceph x-rays following strict patient protection rules, applying lead aprons.
- Ordered and monitored dental supplies and equipment for out two locations.
- Assisted during IV sedation.
- Pour, trim, and fabricated orthodontic clear retainers.
- Less than 3min intraoral scanning.
- Placed seperators.
- Took Initial, progress and final photos for our orthodontic patients and transferred them to dolphin for a nice photo template for patients orthodontic journey.
- Fit orthodontic appliances and orthodontic wires.
- Preformed coronal polishing to all of our pediatric patients and orthodontic patients.
- Preformed sealants on our qualifying patients.
- Scheduled and confirmed patients during my downtime to help front staff.
- Called to verify orthodontic benefits for starting patients.
- Helped open new office organizing every dental room and lab.
Education
Dental Assisting Certificate -
San Jose City College
San Jose, CA01-2016
Skills
- Bilingual (English/Spanish)
- Coronal Polishing
- Sealant application
- Fabricating temporary crowns
- Fabricate clear in house retainers
- Oral hygiene education
- Detail-oriented mindset
- Team collaboration
- Treatment plan presentation
- Pediatric patient management
- Taking intraoral photos and dental X-rays
- Dental Charting
- Instrument Processing and tray setup
- Time management capabilities to meet deadlines, help teammates when in needed help
- Explain and answer patients questions and concerns to make them feel comfortable before and after treatment while preforming great customer service
- Efficient in keeping dental offices organized for day ro day operations
- Assisted in general, pediatric, orthodontic, oral surgery and sedative procedures
Timeline
Registered Dental Assistant
Western Dental & Orthodontics
10.2023 - Current
Registered Dental Assistant
San Jose Dental Specialists/ Coastline Smiles
02.2016 - 10.2023
Dental Assisting Certificate -
San Jose City College