Alma Embry
Bloomington,IL
Summary
Dedicated Inpatient Dialysis Program Manager professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Quality-focused with exceptional career managing clinical nursing functions and direct department activities. Experienced in helping staffs solve clinical issues and improving resource utilization. Superior work ethics with top strength in problem solving and conflict management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Inpatient Dialysis Program Manager
Fresenius Medical Care North America
06.2021 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Identified program obstacles and communicated possible impacts to team.
- Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Optimized resource allocation, effectively balancing priorities and managing competing demands.
- Built teams to address project goals and objectives for multiple projects.
- Coached team members on productivity strategies to accomplish challenging goals.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Increased customer satisfaction through effective communication of program goals and expectations.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Nurse Supervisor
Fresenius Medical Care NA
01.2020 - Current
- Responsible and provided direct supervision of patient care and staff in line with company's mission and core values to provide quality care of every patient every time.
- Kept facility in compliance with HIPAA, OSHA and other applicable guidelines.
- Trained, evaluated and coached clinical staff to improve and keep up with their skills performance.
- Ordered supplies to maintain effective inventory levels.
- Assisted with caring for specific patients by utilizing excellent clinical skills and judgment.
- Supervised, directed and motivated high-quality performance from nursing staff.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Responsible for making schedules to provide safe and proper staffing.
- Conducted and documented regular and as necessary staff meeting.
- Coordinated with Biomed to ensure machine safety and maintenance.
- Oversaw staff assignments for night and weekend calls and troubleshooting.
- Excellent in interpersonal skills and great problem solver.
- Responded to stressful situation quickly .
- Collaborated with physicians and other interdisciplinary team in hospital to help improve patient's best outcome.
- Managed over 20-40 customer/interdisciplinary team calls per day.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Managed and prepared reports for monthly CQI.
- Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care
Dialysis Charge Nurse
Fresenius Medical Care NA
05.2015 - Current
- Analyzed emergency situations and took prompt action to save lives.
- Oversaw and provided treatments on four modalities such as hemodialysis, peritoneal and apheresis and strived to protect and Apheresis health, safety and rights of patient.
- Oversaw logistics of patient's daily .
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care for outpatient apheresis treatment.
- Advocated for and strived to protect health, safety and rights of patient.
- Evaluated patient histories, complaints and current symptoms.
- Educated family members and caregivers on patient care instructions.
- Responsible and precepted new nurses.
- Administered medications to average number of 15-20 patients and monitored response to medications
- Enhanced staff competencies through the development and delivery of comprehensive training programs for new and existing team members.
- Promoted a safe and inclusive work environment through effective communication, conflict resolution, and team-building strategies.
- Evaluated staff performance regularly, providing constructive feedback and opportunities for professional growth as needed.
- Facilitated seamless transitions between shifts by ensuring thorough handoffs of critical patient information and updates on any ongoing clinical or administrative tasks requiring attention.
- Implemented quality improvement initiatives aimed at reducing errors, improving workflow efficiency, and enhancing overall patient satisfaction levels.
- Maintained high-quality care standards by conducting regular audits of clinical documentation, treatment plans, and medication administration records.
- Managed inventory levels of essential supplies, ensuring timely reordering to avoid stockouts or delays in patient care.
- Served as a trusted resource for both colleagues and patients seeking guidance on best practices in dialysis care or assistance with complex case management issues.
- Collaborated with interdisciplinary teams to develop individualized patient care plans that addressed unique medical needs and promoted optimal health outcomes.
- Developed strong relationships with referring physicians, fostering a collaborative approach to patient care across multiple healthcare disciplines.
- Improved patient outcomes by implementing evidence-based nursing practices in dialysis care.
- Ensured compliance with all state regulations regarding licensing requirements for dialysis centers by maintaining accurate records of staffing credentials, equipment maintenance logs, inspections reports.
- Streamlined patient scheduling processes to maximize facility efficiency and minimize wait times for patients.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Monitored patient reactions after administering medications and IV therapies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Acute Dialysis Nurse
Fresenius Medical Care NA
10.2011 - 01.2020
- Analyzed emergency situations and took prompt action to save lives.
- Responsible and provided all four treatment modalities such as hemodialysis, peritoneal dialysis, CRRT and Apheresis and administered required prescribed medications to patients.
- Performed emergency medical procedures such as basic cardiac life support (BLS), advanced cardiac life support (ACLS) and other condition-stabilizing interventions.
- Educated families and patients regarding conditions, symptoms and care plans.
- Responsible and precepted nurses on four modalities.
- Evaluated patient histories, complaints and current symptoms.
- Provided expert critical care response in emergency situations involving illnesses or injuries.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts and on calls
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Promoted patient safety by adhering to infection control protocols and consistently performing equipment checks.
- Reduced complications by thoroughly assessing patients prior to initiating dialysis treatments.
- Evaluated patients' needs for vascular access placement or maintenance; coordinated scheduling for necessary surgeries or interventions accordingly.
- Administered prescribed medications accurately while continuously monitoring for adverse effects or reactions during dialysis treatments.
- Streamlined workflow processes within the unit through effective coordination of resources, teamwork, and communication among staff members.
- Acted as a patient advocate, ensuring their rights were protected and that they received the highest level of care possible while under facility supervision.
- Mentored new nurses to enhance their clinical skills and understanding of acute dialysis procedures.
- Provided emergency care during critical situations by promptly identifying symptoms of complications or deterioration in patients'' conditions and initiating appropriate interventions.
- Increased patient satisfaction by creating a comfortable environment during dialysis treatments through compassionate bedside manner and clear communication.
- Collaborated with colleagues to develop quality improvement initiatives that enhanced both patient care standards and departmental efficiency levels over time.
- Sustained a high level of proficiency in all aspects of hemodialysis procedures through continuous education and training opportunities.
- Met with patients to gather vitals, evaluate symptoms and assess conditions, ordered diagnostic tests and interpreted laboratory results.
Medical/Surgical/Telemetry Nurse
OSF St. Joseph Medical Center
01.2009 - 06.2011
- Analyzed and observed patients to discover and interpret vitals and telemetry equipment results.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints and current symptoms.
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
- Advocated for and strived to protect health, safety and rights of patient.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Adhered to strict safety measures by carefully determining proper dosages before administering medications.
- Cared for patients in 450-bed unit, supporting fellow nurses in delivering outstanding treatment to patients.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Provided compassionate care for patients undergoing surgical procedures, ensuring their comfort and safety during recovery.
- Conducted comprehensive patient assessments, identifying changes in condition that required intervention or escalation of care.
- Administered medications accurately and timely, adhering to strict protocols for medication administration.
- Utilized telemetry equipment to closely monitor vital signs and quickly identify any abnormalities or potential complications.
- Prepared patients for surgery, educating them on pre-and post-operative expectations while addressing any concerns or fears they may have had about their procedures.
- Streamlined documentation processes, improving accuracy and efficiency in maintaining electronic medical records.
Certified Nursing Assistant
OSF St. Joseph Medical Center
09.2005 - 12.2008
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Education
Bachelor of Science - Nursing
Illinois State University
Normal, IL12.2008
Bachelor of Science -
University of San Jose-Recoletos
10.1997
Skills
- Operational Records Maintenance
- Time Management
- Critical Thinking
- Employee Work Scheduling
- Employee Supervision
- Decision Making
- Employee Training Program
- Interdepartmental Functions Coordination
- Epic Systems
- Problem Resolution
- Clinical Staff Management
- Patient Care Assessment
- Resource Monitoring
- Budget Development
- Process Implementation
- Data Analysis
- Performance Monitoring
- Accreditation Coordination
- Problem-solving
- Team leadership and direction
- Decision-making
- Team leadership
- Policy and procedure improvements
- Program leadership
- Training and development
- Critical thinking
- Interpersonal skills
- Work Planning and Prioritization
- Team management
- Flexible and adaptable
- Team training and development
- Attention to detail
- Operations management
- Customer service
- Public speaking
- Relationship building
- Scheduling and planning
- Budgeting and resource management
- Partnership development
- Team development
- Quality assurance
- Performance monitoring
- Documentation proficiency
- Influencing skills
- Cultural sensitivity
- Presentation creation and delivery
- Proficient in [software]
- Work delegation
- Quality control
- OSHA compliance
- Employee scheduling
- Talent recruitment
- P&L management
Accomplishments
- Supervised team of 20 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 20 in the development of Simply done project.
- Collaborated with team of 20 in the development of Dialysis Epic standing orders.
Certification
- CPR
- BLS
- Nursing license # 041374746
- Apheresis Nurse certified
- Peritoneal dialysis Nurse certified
- Hemodialysis Nurse certified
- Apheresis, hemodialysis and peritoneal dialysis Nurse Trainor = Fresenius medical Care - since 2012 to current
Languages
English
Native or Bilingual
Affiliations
- ANNA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceWork from home option401k matchStock Options / Equity / Profit SharingPaid time offTeam Building / Company RetreatsPaid sick leavePersonal development programsFlexible work hoursCompany CultureCareer advancementHealthcare benefitsSoftware
Epic, Microsoft excel
Timeline
Inpatient Dialysis Program Manager
Fresenius Medical Care North America
06.2021 - Current
Nurse Supervisor
Fresenius Medical Care NA
01.2020 - Current
Dialysis Charge Nurse
Fresenius Medical Care NA
05.2015 - Current
Acute Dialysis Nurse
Fresenius Medical Care NA
10.2011 - 01.2020
Medical/Surgical/Telemetry Nurse
OSF St. Joseph Medical Center
01.2009 - 06.2011
Certified Nursing Assistant
OSF St. Joseph Medical Center
09.2005 - 12.2008
Bachelor of Science -
University of San Jose-Recoletos
Bachelor of Science - Nursing
Illinois State University
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