Summary
Overview
Work History
Education
Skills
Certification
Cover Letter
Timeline
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Alma Encinas

New Braunfels

Summary

Dynamic Property Manager with a proven track record at AMP Apartment Management Professionals, excelling in budget management and tenant relations. Expertly balanced operational budgets while enhancing property performance and ensuring tenant satisfaction. Skilled in vendor management and financial reporting, consistently achieving operational excellence and fostering strong client relationships.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Property Manager

AMP Apartment Management Professionals
Austin
11.2015 - 03.2025
  • Responsible for being the first point of contact for both landlords and tenants and for ensuring that each tenancy runs smoothly from start to finish.
  • Oversaw maintenance, administration, and improvements of 152 residential units.
  • Reviewed and approved all bills and invoices for assigned units.
  • Responsible for the successful execution of balancing operational budgets.
  • Managed performance of contractors and vendors on property to ensure adherence to work orders and budgets.
  • Ensuring that all property team members are working to the required standards.
  • Dealing with general tenancy-related queries.
  • Delivering reports to the senior management board on any findings.
  • Undertaking regular property inspections.
  • Updating the weekly reports concerning notices to vacate, vacancy reports, and activity reports.

Realtor-Licensed Real Estate Agent

Sandra Luna & Associates
El Paso
01.2007 - 01.2013
  • Dedicated to giving clients professional service and honest advice, enabling them to make sound financial decisions in the sale and purchase of the real estate.
  • Represented buyers and sellers of developed and undeveloped properties.
  • Advertised client properties on websites, through social media and in real estate guides.
  • Showed properties to potential buyers and other brokers at open house and by appointment.
  • Coordinated appointments to show marketed properties.
  • Marketed and sold properties for clients by hosting open houses and advertising online and in print.
  • Negotiated, facilitated and managed real estate transactions.
  • Communicated with clients to understand their property needs and preferences.
  • Informed home buyers of all sales, construction and warranty processes.
  • Met all monthly and quarterly sales goals.

Realtor-Licensed Real Estate Agent

Century 21 Your Neighborhood Realty
El Paso
01.2002 - 01.2007

Education

High School Diploma -

Socorro High School
El Paso, TX

Skills

  • Property maintenance
  • Budget management
  • Tenant relations
  • Vendor management
  • Lease administration
  • Financial reporting

Certification

Real Estate Certification, El Paso Real Estate Academy, El Paso, TX

Cover Letter

  • Hiring Authority, RPM Living, New Braunfels, TX, My resume is attached regarding your posted position for Community Manager. I have had fifteen years in the real estate field, with the last 2 years as a Community Manager where I utilized administrative skills to a much higher extent than when I was a realtor. Since I really enjoyed this part of my job, I am ready to join your team. I have developed strengths that would transfer to your environment including:
  • Demonstrated ability to compile, classify and maintain systems of operation, ensuring accurate and current records.
  • Excellent written and oral communications, detail-orientation, facilitation and communication skills as evidenced through both a real estate and office setting.
  • Strong work ethic, with dedication to meeting or exceeding goals in a fast-paced environment.
  • Proven strengths in multi-tasking, process management and providing extremely accurate records to precise company standards.
  • Established skills to negotiate, facilitate and manage transactions including all paperwork and procedures.
  • Meeting all monthly and quarterly goals. I am looking forward to meeting with you to discuss the value that I can add to your advertised position. I would be proud to work for RPM Living and feel certain that there is a fit between my background and experience.

Timeline

Property Manager

AMP Apartment Management Professionals
11.2015 - 03.2025

Realtor-Licensed Real Estate Agent

Sandra Luna & Associates
01.2007 - 01.2013

Realtor-Licensed Real Estate Agent

Century 21 Your Neighborhood Realty
01.2002 - 01.2007

High School Diploma -

Socorro High School