Alma Fernandez
Newark,NJ
Summary
Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Marshalls
Sales Associate
Secaucus, NJ
02.2021 - 11.2021
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed and maintained courteous and effective working relationships.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Maintained excellent attendance record, consistently arriving to work on time.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Worked flexible hours across night, weekend and holiday shifts.
Noches De Colombia
Waitress
Montclair, NJ
11.2020 - 02.2021
- Costumer support.
- Keep the premises organized and clean.
- Be cordial with customers.
One Eleven
Stylist’s Assistant
Hackensack, NJ
09.2019 - 03.2020
- Cross-sold and up-sold new haircare products.
- Achieved personal sales goals by upselling products to meet individual needs.
- Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
- Analyzed patrons' hair and physical features to determine and recommend beauty treatments and hairstyles.
Education
High School Diploma -
Piaget
Cotui, RD07.2017
Skills
- Sales trends
- Stocking and replenishing
- Contract preparation
- Shipment processing
Certification
- Certified Aesthetic-Christine Valmy Academy.
Timeline
Marshalls
Sales Associate
02.2021 - 11.2021
Noches De Colombia
Waitress
11.2020 - 02.2021
One Eleven
Stylist’s Assistant
09.2019 - 03.2020
High School Diploma -
Piaget
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