Alma Flores
Albuquerque,NM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
40
40
years of professional experience
Work History
Medical Orderly
UNM Hospital
11.2008 - Current
- Reduced the risk of infection by diligently adhering to sanitation protocols and sterilizing equipment.
- Collaborated effectively with multidisciplinary teams, facilitating seamless communication and coordinated care.
- Contributed to improving patient satisfaction scores by consistently delivering high-quality care.
- Streamlined inventory management by organizing supplies, conducting regular audits, and promptly restocking items as needed.
- Improved overall cleanliness standards by regularly inspecting facilities and taking corrective action when required.
- Demonstrated strong problem-solving abilities while navigating complex situations, ensuring positive outcomes for both patients and staff.
- Maintained clean and safe environment to promote patient safety and comfort.
Housekeeping Supervisor
Hampton Inn Suites
05.1993 - 06.1996
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
- Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
- Managed scheduling, payroll, and performance evaluations for housekeeping staff, fostering a positive work environment that encouraged professional growth.
- Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations.
- Assisted in recruitment efforts by conducting interviews and making hiring recommendations based on candidate qualifications relevant to the role requirements.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Placed orders for housekeeping supplies and guest toiletries.
Assistant Manager
Barcelona Court Hotel
04.1984 - 06.1986
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
High School Diploma -
Highland High School
Albuquerque, NM05.1984
Skills
- Basic Life Support Certification
- Professionalism and Work Ethic
- Adaptable to Changing Environments
- Cultural Sensitivity Awareness
- Interpersonal relationship building
- Emergency Response Preparedness
- Infection prevention
- Linens Management
- Equipment Cleaning and Inspection
- Supplies Delivery
- Decision-Making
- Patient transportation
- Treatment Room Sanitation
- Clean rooms
- Problem-solving aptitude
- Trash Collection
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Orderly
UNM Hospital
11.2008 - Current
Housekeeping Supervisor
Hampton Inn Suites
05.1993 - 06.1996
Assistant Manager
Barcelona Court Hotel
04.1984 - 06.1986
High School Diploma -
Highland High School