A L M A F R A N S S E N

• Managed performance reviews, disciplinary actions and salary negotiations.
• Conducted recruitment process for new hires, including job postings, interviews and background checks.
• Ensured compliance with all state and federal employment laws including wage and hour regulations.
• Drafted job descriptions based on current roles within the organization.
• Developed processes for onboarding new hires into the organization's culture.
• Responded promptly to employee inquiries about policies or procedures.
• Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
• Monitored attendance records and leave requests for accuracy and completeness.
• Reviewed applications for positions within the company according to pre-determined criteria.
• Administered employee benefits and led open enrollment process, informing and coaching employees.
• Communicated with supervisors to plan and review employee evaluations.
• Coordinated workers' compensation insurance and managed claims.
• Handled sensitive employee and company information with highest level of confidentiality and discretion.
• Encouraged open communications, promoting positive and pro-employee work environment.
• Managed compensation, insurance and vacation days within employee benefits programs.
• Assisted in employee recruitment, hiring and interview processes.

• Provided support to members regarding Medical and sick leave.
• Assisted in managing and optimizing pension benefits.
• Facilitated the enrollment process for Medical, Dental, and Vision Benefits.
• Handled incoming calls from members.

• Conduct weekly safety inspections - fire extinguishers, exit doors, etc
• Order needed supplies for departments
• Input Corrigo orders for services needed in the store
• Observed workers and walked facilities to identify workplace hazards requiring correction
• Built training methods to teach workers appropriate safety behaviors and correct use of available PPE
• Coordinated disaster preparedness, emergency response, and incident investigation procedures for operations
• Handle accident reports.

• Price integrity
• Fix pricing issues that are communicated daily via email
• Activate daily batches
• Maintain tag subscription
• Maintain pricing - ensuring prices are changed on time and correctly
• Ensuring that all displays are signed
• Manage reset team
• Maintain mark downs.

Delivered comprehensive new hire training programs and orientations on a weekly basis within my district.

• Completed transactions by scanning and bagging items, processing payments, and returning bills, coins, and receipts to customers
• Reduced clutter by removing unwanted items from checkout area and placing in bins for restocking
• Returned shopping carts to corral to keep aisles clear of obstacles
• Processed customer transactions quickly
• Collected payment for customer purchases
• Verified prices and calculated totals using scanners and point of sale (POS) systems
• Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift
• Adhered to all cash handling policies and procedures
• Greeted all customers and provided prompt and friendly service
• Processed cash register transactions by inputting product costs and giving back change.

• Helped resolve checkout problems and delays, including checking prices and issuing rain checks for out-of-stock sale items
• Managed delivery of quality customer service, enabling staff to expeditiously service customers and provide good shopping experience
• Kept store safe by identifying and removing safety hazards such as spills and blocked exits
• Assisted cashiers in providing credits or refunds to customers
• Managed smooth and accurate supply restocking to keep the business operating efficiently.

• Completed assigned tasks with little or no supervision
• Followed established guidelines and procedures
• Kept work area organized and clutter-free
• Maintained good working relationship with co-workers and management
• Carried out high-quality work with little oversight
• Followed established guidelines and procedures.

• Kept store neat by cleaning grocery carts, parking lot, and restrooms
• Assisted customers by locating products on shelves or in the backroom and retrieved desired items for purchase
• Verified the prices of unscanned items for cashiers
• Refilled paper and plastic bags at the checkout stand and restocked merchandise located at checkouts for purchase
• Collected shopping carts from the parking lot and returned them to the store for use by new customers
• Bagged customers' groceries in neat, orderly fashion, carefully handling perishables and balancing the weight of each package for easy handling by customers
• Collected products selected by customers but not purchased and returned to shelves.