Alma Galan-Acevedo
Live Oak
Summary
Dynamic professional with extensive experience at HEB Distribution Center and Texas Center for Medical and Surgical Weight Loss. Proven expertise in shipping and receiving, alongside strong organizational skills. Recognized for enhancing workflow efficiency and maintaining compliance with safety regulations. Committed to building relationships, educating and guiding while delivering exceptional customer service in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Receiver
HEB Distribution Center
09.2015 - 01.2019
- Learned operational safety protocols to ensure compliance in warehouse activities.
- Supported inventory control by accurately labeling and storing received goods.
- Communicated effectively with delivery personnel regarding shipment discrepancies or issues.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Unloaded pallets and deliveries and organized products in warehouse.
- Restocked products and rotated items according to standard procedures.
- Expedited returns of damaged or incorrect items to suppliers, ensuring timely resolution of issues.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Sorted and delivered materials to different work areas and staff.
- Compared shipping orders and invoices against contents received to verify accuracy.
Medical Office Manager
Texas Center for Medical and Surgical Weight Loss
04.2007 - 06.2009
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Coordinated office events, seminars and meetings for staff and clients.
Education
John Marshall High School
San Antonio, TX06-1990
Skills
- Shipping and receiving
- Customer service
- Product inspection
- Company policies
- Attention to detail
- Relationship building
- Verbal and written communication
- Organization and prioritization
- Data entry
- Product knowledge
- Embrace change while maintaining positive attitude
- Punctual and reliable
Timeline
Receiver
HEB Distribution Center
09.2015 - 01.2019
Medical Office Manager
Texas Center for Medical and Surgical Weight Loss
04.2007 - 06.2009
John Marshall High School