Alma Garcia
Gaithersburg,MD
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Experienced in leading and supervising operational and sales teams. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Experienced in defining and analyzing customer requests. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Dedicated and driven towards achieving excellence. Confident about meeting expectations while working alongside Simply Fresh Events. With an eye for detail they show; what seems impossible, possible. Always leading their team towards greatness and success, resulting again and again.
My passion is food! My love is cooking and serving! Through GOD he gave me these great abilities that I would like to take them to your company and grow together.
Overview
22
22
years of professional experience
Work History
Owner
The Spot, LLC
03.2010 - Current
- Made menus, work sheets and recipes, and determining type and quantities of items required for number of persons to be served and recipe requirements
- Cutting and trimming to cooking size, and weighing or measuring portions and ingredients for regular or modified diets in accordance with menus, recipes, or other instructions
- Cooking with no supervision
- Catering Services (50 to 100 plus people)
- Cooked, packed and sold food at venues (over 200 people)
- Managed billing
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely to assist customers.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving any problems.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Medical Assistant
Everest Institute, Dr. Harding Family Practice
12.2006 - 11.2007
- Set-up and maintain all records for new and existing clients
- Vital Testing
- Maintain accurate records, patient care, condition, progress and concerns
- Phlebotomy
- Tested Glucose levels
- Provided Pre and POst-op care
- Maintained clean, healthy and safe environment
- Clerical work
- Monitored expiration of medical supplies and medications
Automation Clerk
National Library Of Medicine
10.2001 - 12.2006
- Scan images for Director, NLM and other staff members of NLM
- Data Entry
- Reviewed/scanned/uploaded medical records to their files
- Dictation
- Created records
- Clerical duties (customer service, filing, phones, supplies)
- Handed time sensitive projects and deadlines
Education
ServeSafe Certification - Food Protection Manager
ANSI Accredited
11.2021
Certificate of Completion - Basic Food Safety Maryland
EFood Handlers - ANSI Accredited
11.2020
Medical Assistant -
Everest Institute
2007
GED -
Montgomery College
Rockville, MD2006
Skills
- Basic Food Safety
- Expert Cutting Skills
- Great Customer Service
- Multitasking and Prioritization
- Well Under Pressure
- Courteous with Strong Service Mindset
- Efficient and Detail-Oriented
- Responding to Difficult Customers
- Creative Problem Solving
- Adaptive Team Player
- Problem-Solving Abilities
- CPR Certified
- HIPAA & OSHA training
Timeline
Owner
The Spot, LLC
03.2010 - Current
Medical Assistant
Everest Institute, Dr. Harding Family Practice
12.2006 - 11.2007
Automation Clerk
National Library Of Medicine
10.2001 - 12.2006
ServeSafe Certification - Food Protection Manager
ANSI Accredited
Certificate of Completion - Basic Food Safety Maryland
EFood Handlers - ANSI Accredited
Medical Assistant -
Everest Institute
GED -
Montgomery College