Alma Garcia
Margate,FL
Overview
15
15
years of professional experience
Work History
Assistant Manager
Velvet
Pompano Beach, FL
03.2023 - 08.2025
- Coordinated daily operations, ensuring efficient workflow and adherence to company policies.
- Developed training materials for new team members, enhancing onboarding processes.
- Analyzed sales data to identify trends and inform inventory management decisions.
- Implemented process improvements that streamlined customer service interactions, increasing satisfaction rates.
Assistant Manager
Trapeze
Fort Lauderdale, FL
01.2018 - 01.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
Bookkeeper
Romanos Bakery
Boca Raton, FL
10.2016 - 07.2018
- Enhanced customer satisfaction by ensuring timely and efficient completion of bakery orders.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed-up on past due payments to facilitate prompt collection of payments.
- Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
Receptionist
Dr.Chen Ob-GYN P.A
Coconut Creek, FL
05.2010 - 07.2012
- Greeted and assisted patients with scheduling appointments and managing inquiries.
- Coordinated communication between patients and medical staff to facilitate care.
- Organized and maintained office files, ensuring easy access to patient information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
High School Diploma -
Monarch High School
Coconut Creek, FLLanguages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Velvet
03.2023 - 08.2025
Assistant Manager
Trapeze
01.2018 - 01.2023
Bookkeeper
Romanos Bakery
10.2016 - 07.2018
Receptionist
Dr.Chen Ob-GYN P.A
05.2010 - 07.2012
High School Diploma -
Monarch High School