ALMA GARMA
WEST PALM BEACH,FL
Summary
Accomplished Kitchen Manager with a proven track record at ORIGINAL STEAK HOUSE, enhancing customer satisfaction and streamlining operations. Expert in inventory management and food safety compliance, coupled with exceptional team leadership and problem-solving skills. Achieved significant waste reduction, demonstrating a strong ability to multitask and maintain organization in fast-paced environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2025
2025
years of professional experience
Work History
Kitchen Manager
ORIGINAL STEAK HOUSE
VERIFICATION OF BENEFITS
Futures of Palm Beach
01.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Claims Specialist
Behavioral Health Of The Palm Beaches
01.2019 - Current
- Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
- Enhanced customer satisfaction with timely communication, empathy, and clear explanations of claim outcomes.
- Developed strong working relationships with external partners such as adjusters, legal counsel, and medical professionals to facilitate efficient claim resolution processes.
- Settled complex claims fairly by applying critical thinking, negotiation skills, and detailed knowledge of insurance policies.
CHEF
ROSDHOUSE GRILL
01.2000 - 03.2011
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
- Improved kitchen safety, conducting comprehensive training on proper equipment use and emergency procedures.
ASST CHEF
JOHN BULL ENGLISH PUBB
07.2006 - 02.2011
- Managed time efficiently when completing multiple tasks, ensuring smooth flow of kitchen operations during busy service periods.
- Assisted head chef in cooking dishes according to ingredients.
- Chopped ingredients and garnishes.
- Maintained a clean and organized workspace, contributing to an efficient and productive kitchen environment.
- Received and inspected food deliveries, guaranteeing the use of fresh and high-quality ingredients.
- Assisted with hiring decisions for new kitchen staff members who were instrumental in furthering the success of the business.
- Supported head chef in managing budgets, reducing overall expenses without compromising quality or service standards.
- Stored food safely and orderly in freezer and refrigerator.
- Followed recipes and instructions to achieve quality and presentation standards.
- Developed strong relationships with local suppliers, securing discounts on premium ingredients for the restaurant.
- Received delivered, sorted produce and stored supplies quickly to maintain quality and condition.
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Cleaned and oiled kitchen equipment to maintain optimized function.
- Verified food temperatures and quality ahead of service to maintain standards.
- Worked closely with front-of-house staff to facilitate excellent customer service.
Education
BBA - Business Management
Northwood University
Midland, Michigan, MI08.2012
Associate of Applied Science - AUTO SERVICE MANAGEMENT
Lincoln Technical Institute
FLORDA08.2005
Skills
Multitasking and Organization
Customer Service
Food Safety
Inventory Management
Kitchen Management
Waste Reduction
Problem-Solving
Cleaning and sanitation
Staff Management
Vendor Relations
Team Collaboration and Leadership
Product Rotation
Food Safety Compliance
Timeline
VERIFICATION OF BENEFITS
Futures of Palm Beach
01.2019 - Current
Claims Specialist
Behavioral Health Of The Palm Beaches
01.2019 - Current
ASST CHEF
JOHN BULL ENGLISH PUBB
07.2006 - 02.2011
CHEF
ROSDHOUSE GRILL
01.2000 - 03.2011
Kitchen Manager
ORIGINAL STEAK HOUSE
BBA - Business Management
Northwood University
Associate of Applied Science - AUTO SERVICE MANAGEMENT
Lincoln Technical Institute
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