Summary
Overview
Work History
Education
Skills
Timeline
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Alma Garza

Merced,CA

Summary

A highly professional and experienced Operations Manager with a strong background in leveraging advanced technology to drive efficiency and productivity. Known for exceptional leadership and strategic vision, I am seeking a challenging role where I can utilize my expertise in operations management to optimize processes and deliver exceptional results. With a comprehensive understanding of today's technology landscape, I am committed to driving innovation and continuous improvement to achieve organizational goals and exceed customer expectations.

Overview

17
17
years of professional experience

Work History

Deli Manager

Sprouts Market
Merced, CA
06.2023 - Current
  • Ensured cleanliness and sanitation of deli area, equipment, and supplies.
  • Supervised deli staff to ensure efficient customer service.
  • Trained new employees on proper food handling techniques and safety regulations.
  • Ordered necessary deli supplies to maintain stock levels.

Professional Caregiver

In Home Supportive Services
Merced, CA
01.2008 - Current
  • Provided companionship and emotional support to clients.
  • Assisted with daily activities such as bathing, dressing, grooming, meal preparation, and light housekeeping.
  • Worked collaboratively with family members to ensure that all of the client's needs were met.

Operations Manager

Gateway European Auto Repair
Ceres, CA
03.2021 - 06.2023
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.

Material Handler/Forklift Operator

Propak Logistics
Indianapolis, IN
01.2015 - 01.2018
  • Received and distributed incoming materials to designated areas.
  • Inspected materials for any damages or defects upon receipt.
  • Collaborated with supervisors to develop efficient methods for storing goods.
  • Reported any malfunctions or damages of material handling equipment promptly.

Staff Development Specialist

Amazon
Indianapolis, IN
01.2007 - 01.2015
  • Conducted comprehensive needs assessments to identify training and development opportunities for staff.
  • Coordinated workshops and seminars on topics such as communication skills, customer service, and team building.
  • Collaborated with department managers to create individualized development plans for employees.
  • Facilitated orientation sessions to introduce new hires to the company culture and policies.

Education

Bachelor of Science - Business Administration And Management

University of Phoenix
Online
06-2024

High School Diploma -

Manual High School
Indianapolis, IN
06-1996

Skills

  • Catering Services
  • Promotional Understanding
  • Inventory Management
  • Financial Management
  • Organizational Management
  • Customer Service
  • Business Development
  • HIPAA Compliance
  • Mobility Assistance
  • OSHA Compliance
  • Hardware Installation

Timeline

Deli Manager

Sprouts Market
06.2023 - Current

Operations Manager

Gateway European Auto Repair
03.2021 - 06.2023

Material Handler/Forklift Operator

Propak Logistics
01.2015 - 01.2018

Professional Caregiver

In Home Supportive Services
01.2008 - Current

Staff Development Specialist

Amazon
01.2007 - 01.2015

Bachelor of Science - Business Administration And Management

University of Phoenix

High School Diploma -

Manual High School

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Alma Garza